Assisted Living

The Sentinel of Rockland

Name: Public quality & inspection record for The Sentinel of Rockland
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention exceptionally clean and well-maintained environment. Schedule a visit to confirm the fit.

200 Rella Blvd, Montebello, NY 10901|Reported capacity: 200|Licensed & active

Source: NY DOH — view official record

Google rating

4.9/5

based on 267 Google reviews

(845) 203-4500 Directions Website

Street View

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What this means for your family

Public Google reviewers rate The Sentinel of Rockland highly. Reviewers highlight: exceptionally clean and well-maintained environment, attentive and caring administrative and nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

267 public Google reviews available

The Sentinel of Rockland is highly regarded by families for its exceptionally clean, modern, and beautiful facility. Reviewers consistently praise the admissions and administrative staff, specifically noting their ability to make the stressful transition process smooth and informative. While the facility is praised for its welcoming atmosphere, families should note that most reviews focus on the initial tour and move-in experience.

Quality Themes

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Strengths

Exceptionally clean and well-maintained environment
Attentive and caring administrative and nursing staff
Smooth and supportive admissions process
Beautiful, modern, and well-lit facility design

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is so wonderful to see how much care you put into responding to every family member's feedback; how does that culture of communication extend to the daily care of the residents?
2With 200 residents living here, how do you ensure that each person still gets a personalized experience that feels like home rather than a large institution?
3What are some of the favorite daily activities or social outings that the residents here look forward to the most?
4If a medical situation arises during the night or over the weekend, what is the specific protocol for getting immediate care or contacting our family?
5How do the staff members help new residents integrate into the community and start making friends during their first few weeks?
6Can you tell us more about how the dining experience is managed to accommodate both nutritional needs and social interaction for all residents?

Personalized based on this facility's data

Key Review Excerpts

“I had a wonderful experience with The Sentinel of Rockland. The home itself is absolutely beautiful, clean, well-maintained, and thoughtfully designed to feel warm and welcoming. What truly stands out, though, is the staff. Everyone is friendly, attentive, and genuinely cares about the residents.”

Prospective resident's family · 2026★★★★★

“I want to Thank you and your outstanding Team including your Maintenance staff, medication dispensers, wait staff, housekeeping, yes, everyone for making my transition to Sentinel a painless and trouble free!”

New resident · 2026★★★★★

“I would like to recognize Ishel and Elena for their exceptional support during a very stressful and time-sensitive process. They were consistently helpful, informative, and positive, which made a meaningful difference in our experience.”

Prospective resident's family · 2026★★★★★

Source: 43 Google reviews in the current analysis set; Google reports 267 total

State Inspection History

State Inspections

Source: NY Dept. of Health

3total

19deficiencies

Key Findings

19 violations from 3 inspections

Jan 23, 2025Complaint12 deficiencies reported

View official report

487.11 (k) (8)

Environmental standards

487.12 (f)

Disaster and emergency planning

487.11 (h) (9-10,19)

Environmental standards

487.8 (e) (1)

Food service

487.11 (j) (1-3)

Environmental standards

487.12 (j)

Disaster and emergency planning

487.7 (f) (1-4)

Resident services

487.10 (c) (1-3)

Records and reports

487.7 (f) (11) (x)

Resident services

487.11 (f) (19)

Environmental standards

487.5 (f) (10-11)

Resident protections

487.8 (c)

Food service

Mar 26, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Nov 15, 2023Complaint7 deficiencies reported

View official report

487.9 (a) (16)

Personnel

487.12 (i)

Disaster and emergency planning

487.7 (g) (3)

Resident services

487.7 (d) (1) (iv)

Resident services

487.8 (a)

Food service

487.12 (j)

Disaster and emergency planning

487.8 (c)

Food service

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Sentinel of Rockland, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(845) 203-4500

sentinelalf.com

200 Rella Blvd

Montebello, NY 10901

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

267 reviews from families & visitors

Official Website

Visit sentinelalf.com

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.