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Assisted Living

The Purple Iris at the Caring Place

Limited public data on The Purple Iris at the Caring Place. Call, tour, and ask to meet current residents' families — your own impression matters most.

103 North 13th Street, Franklin, PA 1632332 bedsLicensed & Active
Google rating
3.8/5

based on 17 Google reviews

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What this means for your family

The facility is highly regarded for its cleanliness and the compassionate nature of its nursing staff. However, families should closely monitor responsiveness to call bells and inquire about staffing levels during local holidays, as there have been reports of significant delays in care during these times.

Google Reviews

Google Reviews

17 reviews on Google
Families can expect a clean and well-maintained facility with a staff that many reviewers describe as kind and compassionate. However, there are serious concerns regarding responsiveness to call bells and staffing shortages during local events, which may lead to delays in care.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean10.0Activities5.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Compassionate and kind nursing staff
  • Effective rehabilitation and recovery setup
  • Welcoming environment for families

Concerns

  • Slow response to call bells and patient needs
  • Staffing shortages during local holidays or events

Rating Trends

Tap a year to see what changed

2344.0'17(1)4.03.4'19(5)4.04.0'23(1)2.03.0'25(2)4.8'26(4)

Distribution · 17 analyzed

5
8
4
4
3
1
2
1
1
3

How They Respond to Reviews

24%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
  • 2The nursing staff seems so compassionate in the feedback we've seen, so how do they typically interact with residents during their daily routines?
  • 3Since the facility is such a cozy size with 32 residents, how do you ensure that every resident's call bell is answered promptly, especially during busy times?
  • 4How does the team manage staffing and care continuity during local holidays or special community events?
  • 5What is the process for communicating important updates or changes in a resident's care to us as a family?
  • 6Could you tell us more about the rehabilitation and recovery setup available for residents here?

Personalized based on this facility's data


Key Review Excerpts

I want to express sincere gratitude to the staff and administrator of The Caring Place. They went above and beyond in taking care of my Mom while in their care, and they also took extraordinary efforts to ensure my Mom made it home safely.

Family member of a resident · 2019★★★★★

Our experience with the Caring Place was nothing short of dismal. Our family member was left many hours before she could get a bedpan or bathroom. The staff simply didn’t respond to the call bell.

Family member of a resident · 2024★★☆☆☆

I was taken care of extremely well and the nurses, aids, dietary and Therapy all did the very best for me every day.

Former patient · 2019★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

26total
46deficiencies

Key Findings

Between 2021 and 2025, The Purple Iris at the Caring Place underwent 31 inspections, resulting in 14 clean reports and 46 documented violations. Findings from these inspections included issues regarding medication storage, incomplete medical documentation, and lapses in safety protocols such as fire drills and chemical security.

Dec 10, 2025Routine
minor2600.96a

The first floor first aid kit was missing adhesive bandages and the second floor kit was missing adhesive tape.

minor2600.103f

The freezer temperature was measured at 8 degrees Fahrenheit and 5 degrees Fahrenheit, which is above the required threshold.

minor2600.121a

Key FOB operated magnetic locks on emergency exit doors blocked egress unless activated by a key FOB.

minor2600.183b

Prescription Volteran gel and Thera Worx spray bottles were found unsecured and unattended in a resident's room.

Dec 10, 2024Routine
minor2600.141.b.1

A resident's previous medical evaluation was not completed within the required annual timeframe.

minor2600.224.a

A resident's preadmission screening form was not dated, making it impossible to verify timeliness.

minor2600.225.a

A resident's initial assessment failed to include information regarding the use of a bedrail or enabler.

minor2600.225.c

A resident's previous assessment was not completed within the required annual timeframe.

Jun 11, 2024Routine
CleanReport

No deficiencies found during this inspection.

Nov 29, 2023Routine
minor2600.81.b

The enabler bar attached to a resident's bed was uncovered, creating potential entrapment hazards.

minor2600.102.i

An unlabeled, used bar of soap was found in a shared bathroom.

minor2600.103.g

A plastic bag of frozen food in the walk-in freezer was found opened and unsealed.

minor2600.103.i

An unlabeled and undated plastic bag of frozen food was found in the walk-in freezer.

minor2600.126.b

Multiple heating units had dirt and debris buildup, and there was no documentation of cleaning per manufacturer instructions.

Dec 28, 2022Routine
minor2600.85.d

An uncovered, unattended trash can was found in the men's restroom.

minor2600.103.e

Unlabeled and undated containers of chocolate ice cream and peanut butter were found in the kitchen freezer and cabinet.

Jan 13, 2022Routine
CleanReport

No deficiencies found during this inspection.

Oct 25, 2021Routine
minor2600.65.i

The training record for staff person A did not include the date of the trainings.

minor2600.85.d

A large, gray, uncovered trashcan in the kitchen was approximately half full of food trash.

minor2600.184.a

A pharmacy label for a resident's medication contained incorrect dosage instructions compared to the physician's order.

minor2600.227.c

The resident's support plan was not updated to include the type and frequency of hospice services following a change in needs.

Aug 2, 2019Routine
minor2600.25a

Resident-home contracts for resident #1 and resident #3 did not specify the party responsible for payment.

minor2600.85a

Resident #2's bathroom lacked paper towels, a mechanical air blower, or another sanitary method for hand drying.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grove Manor Corporation

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

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