Caring Place, the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (61%)
- High RN turnover (75%)
Below average in PA · Critically understaffed (RN) · $8,018 in fines · Abuse citation
What this means for your family
The facility is consistently praised for its cleanliness and rehabilitation environment. However, given the recent reports of delayed responses to call bells and staffing issues during local events, we strongly recommend asking management about their specific protocols for weekend and holiday staffing levels.
Google Reviews
Google Reviews
17 reviews on Google“The Caring Place receives praise for its clean facility and effective rehabilitation services, with several reviewers highlighting the kindness of the staff. However, recent feedback indicates significant concerns regarding responsiveness to patient needs, specifically regarding call bell delays and staffing shortages during local events.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective rehabilitation and recovery services
- Generally kind and helpful staff
Concerns
- Slow or non-existent response to patient call bells (mentioned by 2 reviewers)
- Understaffing during local events or holidays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is very well-maintained and clean; what are some of the specific ways you keep the resident living areas looking so nice?
- 2How do you ensure that call bells are answered promptly, especially during busy times or when the facility is at full capacity?
- 3With the rehabilitation services being a strength here, can you tell me more about how the therapy team works with residents to help them recover?
- 4How does the nursing team manage staffing levels and resident care during holidays or local community events to ensure nothing is missed?
- 5What is your process for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
- 6In the event of a medical emergency after hours, what is the immediate protocol for notifying both the medical team and the family?
Personalized based on this facility's data
Key Review Excerpts
“Our experience with the Caring Place was nothing short of dismal. Our family member was left many hours before she could get a bedpan or bathroom. The staff simply didn’t respond to the call bell.”
“They went above and beyond in taking care of my Mom while in their care, and they also took extraordinary efforts to ensure my Mom made it home safely.”
“Very nice and clean during home! The best one out of all in our area! They take good care of their patients!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
13
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring serious concerns with families filing multiple complaints about abuse protection failures and safety hazards. The most persistent problems involve medication management, resident safety, and care planning, with abuse/neglect deficiencies appearing across three complaint-driven surveys. While most deficiencies show correction plans, one recent environmental safety issue remains without a correction plan, and the pattern of repeated medication and safety violations suggests ongoing operational challenges that families should carefully consider.
Jan 23, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 18, 2025Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jun 6, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 9, 2024Routine9
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 18, 2024Complaint2
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Federal Penalties
Fine
Nov 8, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Caring Place, the
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit caringplacenursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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