The Pines of Clarkston
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 51 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and excellent dining program, making it a strong contender for those seeking a home-like environment. However, given past reports of maintenance issues, we recommend conducting a thorough tour of the specific unit your loved one will occupy and asking management directly about their current facility maintenance and plumbing protocols.
Google Reviews
Google Reviews
51 reviews on Google“The Pines of Clarkston, now frequently referred to as Oasis of Clarkston, receives overwhelming praise for its warm, family-like atmosphere and attentive staff. Families consistently highlight the quality of the food, the cleanliness of the facility, and the dedication of the management team in creating a welcoming environment. While the vast majority of reviews are highly positive, a small minority of past reviewers have raised serious concerns regarding facility maintenance and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- High-quality, home-cooked meals
- Clean and well-maintained environment
- Strong, responsive management team
Concerns
- Facility maintenance issues (plumbing, leaks, cleanliness) (mentioned by 2 reviewers)
- Inconsistent staffing levels or unprofessional behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to continuously improve the daily experience here?
- 2With your focus on home-cooked meals, are there opportunities for residents to provide input on the menu or share family recipes with the kitchen staff?
- 3Given that this is a smaller community of 30 residents, how do you ensure consistent, personalized attention for everyone during shift transitions?
- 4I understand that maintaining a historic or established building can be challenging; what is your current process for identifying and addressing routine maintenance or plumbing needs to ensure residents' comfort?
- 5Could you walk me through how your staff is trained to handle unexpected medical needs or emergencies, especially during the evening and overnight hours?
- 6What does a typical afternoon look like for residents here, and how do you encourage social interaction among such a close-knit group?
Personalized based on this facility's data
Key Review Excerpts
“The staff is great: friendly us, engaging our mom, and responsive to our requests. The facility is clean, homey and great for her well-being.”
“I pop in at all hours, and have always been professionally welcomed by friendly aides who are caring for my mom. She loves the food and the activities, and has made a couple of friends.”
“They not only reminded her to do them They helped her with them. Your place came highly recommend to me from my neighbor. She wasn't wron”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified several serious concerns, including the mishandling of private resident information, delays in medication administration, and inconsistent background checks for new employees. There have also been noted issues regarding facility maintenance, kitchen sanitation, and the lack of required health screenings for staff and residents.
Oct 11, 2023Routine
Staff failed to contact the appropriate licensed health care professional when the prescribed medication had not been administered in accordance with the order.
Facility was unable to provide a community risk assessment that included employees; additionally, a new employee's TB screening was not completed within the required timeframe (on file from previous employment).
Facility was unable to provide a community TB risk assessment that included residents.
Medications were not administered according to physician orders; medications were prepared in advance and left sitting in a drawer, and the resident's scheduled 8am dose was not given on time.
May 7, 2023Complaint10Report
Water temperatures are not being checked.
Ceiling ventilation is not working properly.
TB screens not consistently being completed for new hires.
Background checks were not consistently being completed for new hires; two out of five files reviewed lacked evidence of a criminal history check.
Facility ice machine is not working.
Resident service plans are outdated.
The building is not in good repair.
Public areas being used for furniture storage.
Private and confidential resident information (names, birthdates, physician orders, etc.) was found unsecured in an unlocked cabinet.
Sanitary concerns in the commercial kitchen.
Jan 7, 2021OtherCleanReport
No deficiencies found during this inspection.
Mar 23, 2017RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Premier Operating Clarkston AL, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit theoasisliving.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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