Nursing HomeMedicaid Needs closer review

The Pines at Medford

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

185 Tuckerton Road, Medford, NJ 08055|180 beds|Licensed & active

2/5

Medicare

Inspection

Quality

Staffing

(856) 983-8500 Directions

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7flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Special Focus Facility (under heightened CMS scrutiny)
Abuse citation on record
Low overall rating (2/5 stars)
Low health inspection rating (1/5 stars)
Low staffing rating (1/5 stars)
3 Medicare penalties on record
Above-median findings in the latest survey (21 vs median 7)

Source: Medicare data

What this means for your family

Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.46hrs

61%

Registered nurses for medical care

Total Nursing

2.94hrs

72%

All nurses + aides combined

Staff Turnover

48%

Lower is better (< 30% = good)

RN Turnover

42%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility5.6%

Better than Avg

Here

5.6%

14.1%

8.2%

Burlington

7.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility13.7%

Better than Avg

Here

13.7%

19.5%

18.8%

Burlington

20.5%

Residents with depression symptoms

↓ Lower is better

This Facility18.1%

Mixed vs Avgs

Here

18.1%

12.8%

12.1%

Burlington

18.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Better than Avg

Here

98.5%

93.5%

93.0%

Burlington

93.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility10.3%

Mixed vs Avgs

Here

10.3%

15.4%

12.7%

Burlington

9.2%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility1.6%

Better than Avg

Here

1.6%

4.6%

5.4%

Burlington

6.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility40.0%

Worse than Avg

Here

40.0%

79.8%

80.1%

Burlington

78.0%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility70.4%

Worse than Avg

Here

70.4%

82.0%

79.0%

Burlington

75.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Burlington

0.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

72findings in history

3penalties

Latest survey: 21 · well above NJ avg (8.5)

9 complaint-triggered findings

$300,000 in fines

The Pines at Medford has a concerning pattern with families filing 15 complaint-triggered deficiencies over recent years, indicating ongoing issues that prompted outside reports. The facility shows persistent problems across safety hazards, abuse prevention, and nursing staffing, with recent 2024 citations for inadequate supervision to prevent accidents and insufficient nursing coverage. While all deficiencies show correction dates, the recurring nature of safety and staffing violations suggests systemic challenges that families should carefully evaluate during visits.

Mar 24, 2026Complaint1 finding

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Nov 20, 2025Complaint1 finding

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Dec 7, 2024Complaint4 findings

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Dec 5, 2024Routine41 findings

0600Immediate jeopardy · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0550Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0570Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0607Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0843Potential for harm · WidespreadCorrected

Administration Deficiencies

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

0847Potential for harm · WidespreadCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0922Potential for harm · WidespreadCorrected

Environmental Deficiencies

Have enough backup water supply for essential areas of the nursing home.

0004Potential for harm · WidespreadCorrected