The Philomena Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 48 Google reviews
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What this means for your family
The Philomena is an excellent choice for families seeking a clean, social, and highly professional environment, especially for those needing memory care. The dining and staff quality are standout features. While there was a serious allegation of neglect in 2022, more recent and frequent reviews overwhelmingly suggest a high standard of care and improved management.
Google Reviews
Google Reviews
48 reviews on Google“The Philomena is highly regarded by families for its warm, welcoming atmosphere and exceptionally caring staff, particularly the leadership and memory care teams. Reviewers consistently praise the cleanliness of the facility and the high quality of the dining services. While the vast majority of feedback is glowing, one historical review raised serious concerns regarding management priorities and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and care staff
- Clean, bright, and well-maintained facility
- High-quality dining and meal variety
- Engaging social activities and community events
- Strong sense of security and safety
Concerns
- Historical allegations of management prioritizing profit over care
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members, reviewers' names, and key details from the review. They demonstrate a strong commitment to community engagement by acknowledging specific praise for cleanliness, atmosphere, and individual care.
Questions for Your Tour
- 1We've noticed how much care goes into your responses to families online; how does that same level of attentiveness translate to the daily care provided by your nursing staff?
- 2The facility looks incredibly bright and well-maintained; what is your routine for ensuring the community stays clean and comfortable for all 132 residents?
- 3With your specialized memory care certification, what specific types of engaging social activities or community events are planned to keep residents active?
- 4The dining options look wonderful; could you tell us more about the meal variety and how you accommodate specific dietary needs?
- 5How does your team manage medical emergencies or urgent care needs during the overnight hours?
- 6How does the management team ensure that the high standard of resident care always remains the top priority in all facility decisions?
Personalized based on this facility's data
Key Review Excerpts
“The Philomena has been amazing for my family these past 2 years. My grandfather isn't the easiest man to deal with, but they always treat him with respect and have his best interests in mind.”
“My father has been a resident at The Philomena for a year now. I am so happy with our decision. He has told me many times how happy he is with the food and his room. He is allowed to have his cat live with him, which is a huge benefit.”
“The establishment is very clean and bright. The clients were engaged in activities. The hallways were clear of congestion. The room I visited was clean and cozy. The dining room was prepared as if it was a nice restaurant.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Philomena Assisted Living and Memory Care had one inspection on December 8, 2022, with no specific health or life safety code violations listed in that report. However, an enforcement action was recorded on June 13, 2025, involving an administrative penalty of $3,000.00 regarding failure to ensure resident protection from abuse, neglect, or exploitation.
Ownership & Operations
Who Operates This Facility
Philomena Assisted Living LLC
for profit
BRITTA EDWARDS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit thephilomena.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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