New Haven Assisted Living and Memory Care of Kyle, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
This facility is an excellent choice for seniors who thrive in a clean, social, and highly attentive environment, especially if they have specific dietary needs. However, if your loved one has significant behavioral challenges or requires intensive 1-on-1 assistance with daily tasks, you should closely vet their ability to manage high-acuity needs.
Google Reviews
Google Reviews
38 reviews on Google“Families considering New Haven Assisted Living can expect a warm, homey environment with highly praised staff members, particularly the leadership. While many reviewers celebrate the cleanliness and compassionate care, one family reported significant difficulties with staff managing high-needs behaviors, and another noted a period of poor communication during the pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Welcoming and professional leadership
- High-quality, personalized meal preparation
Concerns
- Difficulty managing residents with high-acuity behavioral needs
- Communication lapses during crisis periods (e.g., pandemic)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've heard wonderful things about the personalized meal preparation here; could you tell me more about how the menu is tailored to each resident's preferences?
- 2With such a small, intimate community of 16 residents, how do you ensure that communication between the staff and families remains consistent and frequent, especially during unexpected changes?
- 3How does the nursing team approach care for residents who may have more complex or challenging behavioral needs within the memory care unit?
- 4What is the protocol for managing medical emergencies or sudden health changes during the overnight hours?
- 5The facility looks exceptionally well-maintained; what does the daily cleaning and upkeep schedule look like for the common areas?
- 6What kind of daily activities or social engagement opportunities are available to help residents stay connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been as New Haven Assisted Living for a little over a year now. Our experience has an amazing. We have other family members in assisted living facilities and I can tell you that the care and compassion at New Haven is well above what we have seen anywhere else.”
“The staff is kind, gentle, and well trained. I am on a special diet and the chef is kind enough to prepare my meals to fit my need. The staff ensure that I get my showers, medications, and meals on time.”
“The staff was unable to care for my father; I had to drop everything regularly to attend to my father at the facility. To feed him, bathe him, give him is meds, etc… To do exactly what I was paying them to do.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on October 11, 2022, showed no new violations. However, a previous inspection in January 2020 identified several Life Safety Code deficiencies related to fire safety, lighting, and sprinkler systems, all of which were documented as corrected by early 2020.
Oct 11, 2022RoutineCleanReport
No deficiencies found during this inspection.
Jan 2, 2020Routine
Life Safety Code (6 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
The facility failed to provide the minimum number of gates when an exit from the building is enclosed.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Ownership & Operations
Who Operates This Facility
New Haven Assisted Living of Kyle, LLC
for profit
ENRICHED SENIOR LIVING, LLC
MADISON PARKER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit newhaventexas.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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