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Nursing Home · Wayne, MI
4427 Venoy Rd, Wayne, MI 48184
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 179 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
The Orchards at Wayne receives highly polarized feedback, with many reviewers praising the facility's recent management improvements, clean environment, and dedicated therapy team. However, a significant number of families report critical failures in basic care, including long response times for call lights, poor hygiene, and issues with medication and oxygen management. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the serious neglect reported by others.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for compassionate staff and reports of neglectful, dismissive, or unavailable personnel.
Families report frustration with unreturned calls and difficulty getting updates from administrative staff.
While some praise the clean building, others report filthy bathrooms, soiled linens, and lingering odors.
Multiple reviewers consistently complain about cold, poor-quality meals and inappropriate dietary options.
Reviewers frequently highlight the variety of activities, including bingo, crafts, and live entertainment.
Several reports of late medication, missing oxygen equipment, and failure to follow medical protocols.
Reviewers express significant dissatisfaction with the quality of care relative to the high monthly costs.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 201 analyzed
Key Review Excerpts
“The staff really cares and it shows. They do whatever they can to help you. Dora the wound care lady is awesome and the therapy crew is great.”
“My aunt has been here for years with minimal complaints until recently when I have been receiving calls and messages from her complaining that a staff had slapped her on her cheek.”
“My dad left the hospital and was taken to this horrible place. He has COPD so he needs oxygen 24 hours a day! He was without oxygen for almost 2 hours because there machine wasn't working”
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed eight complaint-triggered deficiency reports at The Orchards at Wayne, signaling ongoing concerns about safety oversight, medication management, and basic care assistance. Issues span fire safety systems, emergency preparedness, and nutritional services, with many problems recurring across multiple surveys including sprinkler system maintenance, electrical systems, and care planning. While all deficiencies show correction dates, the pattern of repeated violations suggests persistent operational challenges that families should investigate during visits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Oct 3, 2024
$8,991
The Orchards at Wayne
for profit
The Orchards Michigan
15 facilities nationwide
Chain avg rating: 1.9/5 · Rank 5 of 12
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
194 reviews from families & visitors
Official Website
Visit theorchardsmi.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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