The Orchards at Grandview
Limited public data on The Orchards at Grandview. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews
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What this means for your family
The Orchards at Grandview is known for accepting residents with complex behavioral needs that other facilities may turn away. However, given the serious allegations regarding hygiene and safety, we strongly advise conducting unannounced visits and speaking directly with current residents' families to verify the quality of daily care.
Google Reviews
Google Reviews
12 reviews on Google“The Orchards at Grandview receives polarized feedback, with some families praising the facility for accepting residents with complex needs and providing a welcoming environment. However, other families report serious concerns regarding neglect, hygiene, and staff competence, particularly in the memory care unit. Prospective families should weigh the facility's ability to accommodate difficult placements against reports of inconsistent care and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Willingness to accept complex or aggressive patients
- Modern, remodeled facility aesthetics
- Positive feedback on kitchen and food quality from some residents
- Helpful and caring staff reported by several families
Concerns
- Inadequate hygiene and personal care for residents (mentioned by 2 reviewers)
- Unprofessional or cold staff interactions (mentioned by 3 reviewers)
- Slow response times to resident needs or call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent renovations to the facility, how are you currently maintaining the cleanliness and upkeep of the private resident suites?
- 2Could you walk me through the process for how staff are notified when a resident needs assistance, and what your typical response time looks like?
- 3We understand that caring for residents with complex needs is a priority here; how do you ensure that personal care and hygiene routines are consistently met for every individual?
- 4How do you foster a warm, communicative relationship between your staff and the families of your residents?
- 5What does a typical day of social engagement or activities look like for residents who enjoy staying active within the community?
- 6Given your experience with residents who have complex medical needs, what is your protocol for handling urgent health changes or medical emergencies during the evening hours?
Personalized based on this facility's data
Key Review Excerpts
“The Orchards at Grandview welcomed our patient with open arms. They were the only ones brave and caring enough to take on a new patient.”
“I would stop by unannounced and would find my mom on the floor with teeth that hadn’t been cleaned long enough to develop dark brown goo. Nurses came to assist but their affect showed annoyance and cold.”
“Nurses need to answer call lights within 15 minutes which they are not doing currently.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 12, 2026FireCleanReport
Inspection conducted by the Office of the State Fire Marshal. No violations were observed during this inspection.
Jan 23, 2026Inspection
The facility is not required to submit a formal plan-of-correction as they addressed the deficiency during the inspection.
The facility failed to ensure required elements were included in a resident's negotiated service agreement to meet their needs. The facility acknowledged this and added the missing elements.
Dec 18, 2025Investigation
Follow-up inspection on 01/15/2026 resulted in a finding of no deficiencies.
The facility failed to notify a resident's representative when the resident was transferred to the hospital following a fall that resulted in a fractured hip.
Apr 30, 2025Fire
Initial inspection on 2025-04-23 resulted in a 'Disapproved' status. Follow-up inspection on 2025-04-30 confirmed all violations as 'Corrected' and status changed to 'Approved'.
Two penetrations in the riser room wall to the electrical panel room; 1-inch gaps at the base of doors to rooms 123 and 131.
Sprinkler heads located on the exterior of the exit doors were loaded with debris.
Feb 13, 2024InspectionCleanReport
The Department completed a full inspection and found no deficiencies.
Dec 4, 2023Enforcement$400.00Report
A civil fine of $400.00 was imposed.
The licensee failed to monitor, evaluate, and take action for residents assessed needs related to skin concerns, resulting in an emergent hospitalization and a delay in medical treatment.
Dec 4, 2023Investigation
The document package includes a cover letter dated 01/12/2024 stating that a follow-up inspection on 01/12/2024 found no deficiencies and that the issues from compliance determination 30660 and 35157 were corrected.
Facility failed to monitor, evaluate, and take appropriate action for residents with skin concerns, resulting in delays in treatment for pressure injuries for 2 residents.
Jul 6, 2023Investigation
The facility failed to report and investigate incidents of abuse or neglect as required by state law. Document includes multiple investigation summary reports for different intake IDs (83687, 83944, 85401, 86491).; Staff members erroneously believed that because residents were equally demented, they could consent to sexual activity. The facility has updated their internal safety plan and incident reporting policy in response.
Facility failed to report suspected abuse/neglect to the DSHS hotline and law enforcement regarding resident incidents, including sexual encounters between residents and physical altercations.
Facility failed to investigate and document incidents of alleged abuse, including sexual encounters and physical altercations between residents.
Facility failed to complete an incident report or notify law enforcement and family members regarding a non-consensual sexual incident between two residents.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit orchard.care
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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