The Oaks
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 142 Google reviews
Watch The Oaks
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Oaks offers an exceptionally clean environment and a staff that is widely praised for their warmth and dedication to resident engagement. However, because of a recent report of a serious safety lapse involving a missing resident, families should prioritize asking specifically about their protocols for monitoring residents and their response to incidents.
Google Reviews
Google Reviews
142 reviews analyzed“The Oaks is highly regarded by many families for its compassionate, attentive staff and its clean, resort-like environment, particularly within the memory care wing. However, a critical incident involving a resident going missing for 22 hours has caused significant concern regarding resident supervision and safety.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facilities
- Engaging social activities and programs
- Exceptional memory care support
- Smooth transition and admissions process
Concerns
- Serious lapses in resident supervision and safety
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s wonderful to see how much care goes into responding to everyone's feedback; how does that culture of communication extend to how you interact with families daily?
- 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 3We are looking for a vibrant environment for our loved one; could you walk us through some of the social activities or special programs currently engaging the residents?
- 4Since we are interested in the specialized support available here, how does your team tailor their approach for residents needing memory care?
- 5What specific protocols do you have in place to ensure residents are closely monitored and safe, especially during transitions or during the night?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“Any place that has an elderly patient that goes missing for 22 hours should not be allowed to be in business. How do they explain this, they don’t !!”
“The staff at The Oaks have gone above and beyond again! Thanks Monica and Gannon for helping hang drapes for my Mom this morning!”
“The food here at the Oaks is 5 star! My aunt feels very loved here at memory care.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 11, 2026ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00161323 and 00160799 conducted on March 11, 2026.
Jan 29, 2026OtherCleanReport
No deficiencies were found during the off-site modification completed on January 29, 2026.
Jan 16, 2026OtherCleanReport
On January 16, 2026, a change of ownership inspection was conducted.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Clearwater Agritopia
2.9 miAssisted Living · Gilbert, AZ
Christina's Assisted Living
3.1 miAssisted Living · Gilbert, AZ
New Beginnings Chandler LLC
3.9 miAssisted Living · Chandler, AZ
Better Living Home, LLC
3.9 miAssisted Living · Chandler, AZ
Four Roses Assisted Living LLC
4.1 miAssisted Living · Chandler, AZ
Parkland Memory Care
5.6 miAssisted Living · Chandler, AZ