Strong Medicare quality ratings; public reviewers often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 108 Google reviews

Email Wellsprings of Gilbert to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Wellsprings of Gilbert has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: modern, clean, and well-maintained facility and highly regarded physical and occupational therapy teams. Review the component ratings and current source records before deciding.
Wellsprings of Gilbert receives high praise for its modern, clean facility and generally attentive nursing and therapy staff. However, a segment of families reports serious concerns regarding neglect, poor hygiene, and inadequate communication during medical crises. Prospective families should weigh the positive environment against these specific, concerning reports of inconsistent care.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 106 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My mom is not able to use her call button (she's 90) and doesn't really understand what it is, so the administrator suggested we move her closer to the nurses station so they can do more routine checks on her. (Peace of mind). This was accomplished the same day they suggested it.”
“They were incompetent and lied to the family. Their staff stated decisions were made on test results. When asked to see the results, they admitted they didn't have them yet. For the first week they refused to turn the patient.”
“My husband Tom stayed here for 4 weeks after his weeklong hospital stay for skilled nursing , OT and PT. I was able to visit Tom daily and what I witnessed was just second to none.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wellsprings of Gilbert has 11 federal deficiencies across three surveys, all corrected by the facility. The main issues involve fire safety systems (sprinklers, smoke barriers, cooking facilities), basic resident care (treatment plans, incontinence care), and building safety requirements. Most deficiencies appear to be one-time occurrences rather than persistent problems, suggesting the facility addresses identified issues when found.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Source: AZ State Licensing Agency
The complaint survey was conducted on 3/24/26, with investigation of intake: 00158262. There were no deficiencies cited.
Based on observation, the is missing exit signage above the nurses station in “A†wings that is the designated exit path per wall signage for evacuation. No exit signage could cause harm to the patients and/or staff in the event of a fire or emergency.
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm to the patients and/or staff.
Based on observations during the tour conducted on December 2, 2025, it was determined that the facility failed to ensure that a restraint chain (tether) was properly installed on the kitchen appliances to protect the gas connection. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in a risk of fire events.Â
Based on observation, it was determined that the facility failed to ensure that all parts of the facility were provided with sprinkler system coverage. Failing to provide sprinkler coverage in all areas of the facility by blocking the sprinkler heads could result in the sprinkler not controlling the fire, which could cause harm to the patients.
The state complaint survey was conducted on September 2, 2025 of the following complaint numbers: 00141421 and 00142765. There were no deficiencies cited.
An investigation was conducted on March 21, 2025 of intake # SF00122814. There were no deficiencies cited.
A complaint survey was conducted on November 1, 2024 for the investigation of intake # AZ00217569, AZ00217648. There were no deficiencies cited.
The State compliance survey was conducted September 30, 2024 through October 2, 2024, in conjunction with the investigation of complaints AZ00213332, AZ00212233, AZ00216791, and AZ00211434. The were no deficiencies were cited.
42 CFR 482.41 Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association This is a recertification, survey for Medicare under LSC 2012, Chapter 19, Existing Health Care Occupancies The entire facility was surveyed on October 08, 2024. The facility meets the standards, based on acceptance of a plan of correction.
Based on observation the facility failed to properly seal drywall patches above the ceiling tiles of the therapy room fire doors and the wall to the right of the door. Failing to seal the penetrations, holes, and openings in the smoke barriers will allow smoke and heat to penetrate other wings or possibly the whole facility which could cause harm to the patients in the time of a fire. NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.7.3 "Any required smoke barrier shall be constructed in accordance with Section 8.5 and shall have a fire-resistance rating of at least \'bd hour." Chapter 8, Section 8.5.6.2 Penetrations for cables cable trays, conduits, pipes, tubes, vents wires, and similar items to accommodate electrical, plumbing, and communications systems that pass through a wall, floor or /ceiling assembly constructed as a smoke barrier, or through the ceiling membrane of the roof /ceiling of a smoke barrier assembly shall be protected by a system or material capable of restricting the transfer of smoke. Findings include: Observations made while on tour on October 08, 2024, observations above the ceiling tiles revealed drywall repairs measuring approximately 4 inches by 4 inches above the fire doors of the therapy room, and the wall to the right of the door were not properly sealed. The management team again acknowledged the above-listed findings during the exit conference on October 8, 2024.
Based on observation and interviews the facility failed to provide automatic sprinkler protection for the attached pergola on the south side of the building. The pergola is over four feet in width. Failing to provide automatic sprinklers to all areas of the facility could cause harm to residents and/or staff in time of a fire. NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.5.3 Where required by 19.1.6, buildings containing hospitals or limited care facilities shall be protected throughout by an approved, supervised automatic sprinkler system in accordance with Section 9.7, unless otherwise permitted by 19.3.5.5.." Chapter 9, Section 9.7.1.1, " Each automatic sprinkler system required by another section of this Code shall be installed in accordance with NFPA 13 Standard for the Installation of Sprinkler Systems." NFPA 13, 2010 Edition. Chapter 8, Section 8.6.6.1 "The clearance between the deflector and the top of storage shall be 18 in. or greater." (1.) NFPA 13, Standard for the Installation of Sprinkler Systems" NFPA 13, Section 8.15.7 Exterior roofs, Canopies, Porte-Cochers, Balconies, Decks or Similar Projections. Section 8.15.7.1 Unless the requirements of 8.15.7.2,8.15.7.3 , or 8.15.7.4 are met sprinklers shall be installed under exterior roofs, canopies, Porte-cocheres, balconies decks, or similar projections exceeding 4 ft in width. Findings include: Observations made while on tour on October 8, 2024, revealed a wooden pergola that is tied into the building on the south side of the building was not sprinklered. The pergola extends ten feet off the building. Management staff acknowledged during the facility tour and exit conference on October 8, 2024.
The complaint survey was conducted on August 26, 2024 for the investigation of complaint# AZ00214884 and AZ00214737. No deficiencies were cited.
Wellsprings of Gilbert
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit wellspringsgilbert.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
The Abbington at Gilbert
< 1 miAssisted Living · Gilbert, AZ
The Oaks
< 1 miAssisted Living · Gilbert, AZ
Estancia Assisted Living at Discovery Park
< 1 miAssisted Living · Gilbert, AZ
Montebello Assisted Living 4 LLC
< 1 miAssisted Living · Gilbert, AZ
The Center at Val Vista, LLC
< 1 miNursing Home · Gilbert, AZ
Sky Ridge
< 1 miAssisted Living · Gilbert, AZ