The Nottingham Memory Care Residence
Limited public data on The Nottingham Memory Care Residence. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 20 Google reviews
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What this means for your family
While the facility is physically impressive and offers excellent dining, the reports of slow emergency response times are a significant safety concern. When touring, we strongly recommend asking for specific data on staff-to-resident ratios during nights and weekends and observing how quickly call bells are answered in the memory care unit.
Google Reviews
Google Reviews
20 reviews on Google“The Nottingham Memory Care Residence offers a physically beautiful facility with high-quality dining and engaging community events that many families appreciate. However, there are serious concerns regarding the responsiveness of staff during emergencies and the level of attention provided to residents in assisted living and memory care, with some reports of neglect and long wait times for assistance.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- High-quality, restaurant-style dining
- Engaging community events and activities
- Continuum of care options
Concerns
- Slow emergency response times (mentioned by 2 reviewers)
- Inadequate staffing levels in assisted living and memory care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the intimate size of your 24-resident community, how do you ensure that each memory care resident receives consistent, personalized attention throughout the day?
- 2I’ve read great things about your restaurant-style dining; how do you adapt these high-quality meal experiences for residents who may require extra support or have specific dietary needs?
- 3Could you walk me through your current staffing model and how you ensure there is always adequate coverage to meet the needs of residents, especially during the evening and overnight hours?
- 4What is your specific protocol for responding to urgent medical needs, and how do you keep family members informed when an emergency situation arises?
- 5I love the sound of your community events; could you share an example of a recent activity that was particularly successful in engaging your memory care residents?
- 6How do you approach communication with families regarding daily updates or changes in a resident's care plan to ensure we always feel connected to our loved one's progress?
Personalized based on this facility's data
Key Review Excerpts
“My mother fell and rang their "emergency alert" button and it took 40 minutes for someone to get to her.”
“They have a beautiful facility and restaurant but does that matter if they leave residents lonely and isolated and out of sight crying and waiting hours for help.”
“I have been to several facilities in the past several years with other family members and other facilities can’t compare to the outstanding level of compassion and communication of the Assisted Living staff of the Nottingham.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
7 violations from 9 inspections
Sep 23, 2025Complaint
Disaster and emergency planning
Disaster and emergency planning
Jun 4, 2024Complaint
Supervision in special needs assisted living.
Apr 29, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 26, 2024OtherCleanReport
No deficiencies found during this inspection.
Jan 29, 2024Complaint
Supervision in special needs assisted living.
Aug 24, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Jan 11, 2023Complaint
Medication management.
Resident protections
Nov 1, 2022Other
Records and reports
Ownership & Operations
Who Operates This Facility
Loretto Adult Community, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit lorettocny.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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