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Assisted Living

The Nottingham Memory Care Residence

Limited public data on The Nottingham Memory Care Residence. Call, tour, and ask to meet current residents' families — your own impression matters most.

1307 Nottingham Road, Jamesville, NY 1307824 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
3.7/5

based on 20 Google reviews

5
4
3
2
1

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What this means for your family

While the facility is physically impressive and offers excellent dining, the reports of slow emergency response times are a significant safety concern. When touring, we strongly recommend asking for specific data on staff-to-resident ratios during nights and weekends and observing how quickly call bells are answered in the memory care unit.

Google Reviews

Google Reviews

20 reviews on Google
The Nottingham Memory Care Residence offers a physically beautiful facility with high-quality dining and engaging community events that many families appreciate. However, there are serious concerns regarding the responsiveness of staff during emergencies and the level of attention provided to residents in assisted living and memory care, with some reports of neglect and long wait times for assistance.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean9.0Activities8.0MedsN/AMemory3.0Comms4.0ValueN/A

Strengths

  • Beautiful, well-maintained facility
  • High-quality, restaurant-style dining
  • Engaging community events and activities
  • Continuum of care options

Concerns

  • Slow emergency response times (mentioned by 2 reviewers)
  • Inadequate staffing levels in assisted living and memory care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(2)'20(6)'23(6)'25(4)'26(2)

Distribution · 40 analyzed

5
24
4
4
3
0
2
0
1
12

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the intimate size of your 24-resident community, how do you ensure that each memory care resident receives consistent, personalized attention throughout the day?
  • 2I’ve read great things about your restaurant-style dining; how do you adapt these high-quality meal experiences for residents who may require extra support or have specific dietary needs?
  • 3Could you walk me through your current staffing model and how you ensure there is always adequate coverage to meet the needs of residents, especially during the evening and overnight hours?
  • 4What is your specific protocol for responding to urgent medical needs, and how do you keep family members informed when an emergency situation arises?
  • 5I love the sound of your community events; could you share an example of a recent activity that was particularly successful in engaging your memory care residents?
  • 6How do you approach communication with families regarding daily updates or changes in a resident's care plan to ensure we always feel connected to our loved one's progress?

Personalized based on this facility's data


Key Review Excerpts

My mother fell and rang their "emergency alert" button and it took 40 minutes for someone to get to her.

Family member of resident · 2022☆☆☆☆

They have a beautiful facility and restaurant but does that matter if they leave residents lonely and isolated and out of sight crying and waiting hours for help.

Family member of resident · 2023☆☆☆☆

I have been to several facilities in the past several years with other family members and other facilities can’t compare to the outstanding level of compassion and communication of the Assisted Living staff of the Nottingham.

Family member of resident · 2020★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

9total
7deficiencies

Key Findings

7 violations from 9 inspections

Sep 23, 2025Complaint
487.12 (f)

Disaster and emergency planning

487.12 (g)

Disaster and emergency planning

Jun 4, 2024Complaint
1001.10 (n) (5) (i-iii)

Supervision in special needs assisted living.

Apr 29, 2024Routine
CleanReport

No deficiencies found during this inspection.

Feb 26, 2024Other
CleanReport

No deficiencies found during this inspection.

Jan 29, 2024Complaint
1001.10 (n) (5) (i-iii)

Supervision in special needs assisted living.

Aug 24, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Jan 11, 2023Complaint
1001.10 (l)(1)

Medication management.

487.5 (a) (3) (vii)

Resident protections

Nov 1, 2022Other
487.10 (e) (2)

Records and reports

Ownership & Operations

Who Operates This Facility

Owner / Operator

Loretto Adult Community, INC.

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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