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Nursing HomeMedicaid Investigative

The Merriman

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

209 Merriman Rd, Highland Square · Akron, OH 4430355 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 67 Google reviews

5
4
3
2
1
The Merriman Nursing Home in Akron, OH — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (31 vs median 8.0)
  • High staff turnover (61%)
  • High RN turnover (60%)

Bottom 25% in OH · Below recommended RN staffing · Below chain average · $134,475 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While the facility has a strong therapy department, the recurring reports of severe neglect, unsanitary conditions, and medication errors are highly concerning. If you are considering this facility, you must conduct an unannounced visit to check the cleanliness of the rooms and observe the staff-to-resident ratio firsthand.

Google Reviews

Google Reviews

67 reviews on Google
The Merriman is a historic facility that receives highly polarized feedback, with a significant pattern of reports regarding poor hygiene, neglect, and understaffing. While some reviewers praise the building's character and specific staff members, many families report serious concerns including unsanitary conditions, medication errors, and a lack of responsiveness from management.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean1.0Activities6.0Meds1.0Memory1.0Comms2.0ValueN/A

Strengths

  • Historic, aesthetically pleasing building
  • Select dedicated and kind nursing staff
  • Strong therapy department
  • Accessible management (according to some)

Concerns

  • Chronic understaffing and slow response times (mentioned by 9 reviewers)
  • Unsanitary conditions and offensive odors (mentioned by 8 reviewers)
  • Medication management errors and delays (mentioned by 5 reviewers)
  • Poor communication and lack of responsiveness from leadership (mentioned by 4 reviewers)
  • Inadequate facility maintenance and lack of private bathrooms (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(5)'21(1)'23(2)'25(17)'26(8)

Distribution · 62 analyzed

5
16
4
2
3
3
2
4
1
37

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the historic nature of the building, what specific protocols are in place to ensure the facility maintains high standards of cleanliness and odor control throughout the day?
  • 2With the current staffing levels, how does the team prioritize call light response times to ensure residents receive timely assistance?
  • 3Can you walk me through the specific checks and balances you have implemented to ensure accuracy and punctuality in medication administration?
  • 4I noticed the facility has a strong therapy department; how do you integrate those services into the daily activity schedule for residents who aren't in active rehab?
  • 5What is your current process for keeping families informed about changes in a resident's health status or care plan, and how quickly can we expect a response to inquiries?
  • 6Since many rooms do not have private bathrooms, how do you manage resident privacy and accessibility during daily hygiene routines?

Personalized based on this facility's data


Key Review Excerpts

We found our Dad in a wheelchair, isolated in a dark room alone, and confused because he had covid. WE had to call the ambulance. He was near death and no one called us.

Long-term resident's family · 2026☆☆☆☆

Care staff doesn't seem to work as a team. Left my hubby in a diaper needing changed while his main care person was on lunch for at least 30 mins.

Long-term resident's family · 2024☆☆☆☆

Concerned about having one of the worst food inspections in the county for handwashing sink being blocked, dirty food (non) contact surfaces including shelving, cooking equipment, buildup in ice machine.

Community observer · 2025☆☆☆☆
Source: 67 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.42hrs
83%
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility52.5%
Worse than Avg
Here
52.5%
US
12.1%
OH
28.2%
Summit
28.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
15.3%
OH
6.9%
Summit
7.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.5%
OH
25.4%
Summit
25.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
14.4%
OH
5.8%
Summit
5.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.4%
Mixed vs Avgs
Here
14.4%
US
15.4%
OH
9.4%
Summit
13.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
95.5%
OH
94.5%
Summit
93.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility47.1%
Worse than Avg
Here
47.1%
US
79.7%
OH
75.6%
Summit
65.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.6%
Worse than Avg
Here
55.6%
US
81.8%
OH
78.4%
Summit
66.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Summit
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

30deficiencies
2penalties
Well above state avg (10.1)
45 complaint-triggered
$134,475 in fines

This facility shows a concerning pattern of repeated violations across multiple care areas, with 54 complaint-triggered deficiencies indicating families have filed reports about problems. The most frequent issues involve food safety and nutrition services, medication management, and protection from abuse and neglect. While most deficiencies show correction dates, the facility continues to have recurring problems in the same areas, including recent serious violations in November 2025 involving resident protection and medication errors, suggesting persistent quality control challenges.

Jan 27, 2026Complaint
1
0810Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nov 26, 2025Complaint
18
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0606Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 26, 2025Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Jan 23, 2025Routine
27
0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0925Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Jan 9, 2025Complaint
6
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jun 27, 2024Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Federal Penalties

Fine

Nov 26, 2025

$117,130

Fine

Jan 9, 2025

$17,345

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Merriman

Organization Type

for profit

Chain Affiliation

Chain Name

Lionstone Care

Chain Size

22 facilities nationwide

Chain avg rating: 2.6/5 · Rank 11 of 22

Ownership & Management

Owners

Kazarnovsky, Solomon

Owner

50%

Stein, Abba

Owner

50%

Key personnel

Cusner, AdamOfficer / DirectorDegyansky, JeffreyOfficer / DirectorGoldish, EliezerOfficer / DirectorStein, AbbaOfficer / DirectorCusner, AdamManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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