The Leland of Laurel Run
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care and a staff that prioritizes emotional connection and respect. You can feel confident in their communication style, as multiple families report being kept well-informed about their loved ones' well-being.
Google Reviews
Google Reviews
12 reviews on Google“Families can expect a highly compassionate environment where staff members are frequently described as treating residents like family. Reviewers specifically praise the excellence of the memory care unit and the facility's ability to provide a sense of 'home' through respectful and attentive care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Excellent memory care services
- Strong family communication
- Clean and well-maintained environment
- Affordable care options
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your team is so highly regarded for being compassionate, how do you personally ensure that new residents feel welcomed and at home during their first few weeks?
- 2We are looking for great memory care support; could you tell us more about the specific specialized programming you offer for residents with cognitive needs?
- 3How does the staff keep families updated on their loved one's well-being and daily activities?
- 4What kind of daily social activities or outings are available to help residents stay engaged with the community?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for notifying the family and coordinating care?
- 6The facility looks very well-maintained; how often are the common areas and resident rooms deep-cleaned to ensure a comfortable environment?
Personalized based on this facility's data
Key Review Excerpts
“We have had my mother in-law here for about 2 weeks in memory care if I could give 6 stars I would , we see the same smiling caring faces every day. They are all wonderful and are taking such excellent care of her!!!”
“The nurses and other staff members treated her like family! We were blessed to have her at such a loving caring place!”
“The place is so nice looking and very clean. The staff are all friendly and treat my uncle with respect. Other places haven't been a good fit, but here he is truly HOME.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, The Leland of Laurel Run underwent 38 inspections, resulting in 22 clean reports and 34 recorded violations. Reported findings include issues regarding facility maintenance, such as missing grab bars and uncovered trash cans, as well as administrative concerns related to staff training and incident reporting protocols.
Feb 10, 2026RoutineCleanReport
No deficiencies found during this inspection.
Feb 19, 2025Routine
The home was found to have a confirmed bed bug infestation.
Residents were placed on 'isolation' in their rooms, preventing them from leaving, due to an active bed bug infestation.
The resident's assessment and support plan (RASP) was not updated to reflect significant behavioral changes and mental health needs.
Oct 3, 2024Routine
The facility failed to provide immediate access to requested resident records, staff records, and medication documentation upon request by the Department agent.
The Controlled Medication Utilization Record for Tramadol contained inaccurate counts and failed to properly reflect medication wastage.
The home failed to follow prescriber's orders as medication was being crushed in applesauce without specific physician authorization.
Jul 17, 2024Routine
A box of denture cleaner with poison warning labels was found unlocked, unattended, and accessible to residents in room #406.
The refrigerator in the SDCU kitchenette was found at temperatures of 48°F and 50°F, exceeding the required 40°F limit.
An unlocked tube of medication was found in a bathroom vanity, and various unidentified pills were found on the floor of resident bedroom #409.
Feb 22, 2024Routine
A resident engaged in inappropriate behaviors including entering shower rooms while others were bathing and touching other residents. Additionally, a staff member used physical force to require a resident to sit on a commode against their wishes.
Nov 7, 2023RoutineCleanReport
No deficiencies found during this inspection.
Aug 31, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jun 13, 2023Routine
A hired staff member did not have a criminal history check completed prior to their start date.
A staff member did not receive required annual training in emergency preparedness procedures for the 2022 training year.
Poisonous materials, including hairspray and antiperspirant, were left unlocked and accessible to residents in the secured dementia unit.
Ownership & Operations
Who Operates This Facility
Regal Manor LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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