The Laurenwood Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise exceptional rehabilitation and therapy teams. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
This facility is a strong candidate for short-term rehabilitation due to its highly-rated therapy teams and responsive administration. However, if you are seeking long-term nursing care, you must exercise extreme caution and personally inspect the room maintenance and hygiene protocols, as multiple families have reported serious neglect and poor living conditions.
Google Reviews
Google Reviews
36 reviews on Google“Families considering Laurenwood will find a facility with highly praised rehabilitation and therapy services, often described as professional and attentive. However, there are significant, serious concerns regarding long-term care quality, specifically regarding hygiene, maintenance of rooms, and medication management. While the rehab wing receives much higher praise than the long-term nursing side, some reviewers have reported severe issues like bed sores and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy teams
- Friendly and attentive nursing staff
- Clean and well-maintained rehab environment
- Responsive administration and case management
Concerns
- Poor maintenance and room conditions in long-term care (mentioned by 2 reviewers)
- Inadequate hygiene and personal care (e.g., showering/changing) (mentioned by 2 reviewers)
- Issues with medication management (mentioned by 2 reviewers)
- Substandard food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
The owner uses templated responses that vary only by name and basic sentiment. Negative reviews are met with a standard request for offline communication rather than addressing the specific complaint.
Questions for Your Tour
- 1We've heard wonderful things about your rehab and therapy teams; can you tell us more about how they work with residents during their recovery?
- 2How does the nursing team ensure that medication schedules are strictly followed and double-checked for accuracy?
- 3What steps are being taken to ensure that personal care, like regular showering and hygiene routines, is consistent for every resident?
- 4Could you describe the current dining experience and what kind of nutritional variety is offered for daily meals?
- 5What is the process for managing medical emergencies or urgent health changes during the overnight hours?
- 6Are there any recent updates or plans for maintaining and upgrading the long-term care resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“My mother-in-law was just discharged from Laurenwood rehab, and we are incredibly grateful for the care she received. The staff, especially Shay, were instrumental during this journey.”
“The walls and ceiling are stained. The window would not close and could be opened from the outside if you wanted to because the screen is hanging off and freezing air being allowed to come into the room.”
“The rehabilitation department and the therapy department were extremely amazing. They did a great job with my mom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 13 deficiencies, including serious concerns about protecting residents from abuse and neglect. The most recurring issues involve safety hazards and accident prevention, care planning, and building safety features like fire systems. While all past deficiencies show correction dates, the pattern of repeated safety violations and complaint-driven investigations suggests ongoing care quality concerns that warrant careful evaluation during any visit.
Mar 16, 2026Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Apr 9, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 2, 2025Routine6
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Apr 2, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 27, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 30, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Federal Penalties
Fine
Jan 27, 2025
$14,508
Fine
Dec 30, 2024
$9,113
Fine
Dec 30, 2024
$14,901
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
DUNCANVILLE NURSING LTD
MARQUISHA MILLER
Chain Affiliation
Paramount Healthcare
8 facilities nationwide
Chain avg rating: 2.3/5 · Rank 2 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit thelaurenwood.com
Medicare data downloads
Original nursing home datasets
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