The Lakes at Jefferson
Families consistently rate this highly — reviewers highlight beautiful and clean facility. Schedule a visit to confirm the fit.
based on 48 Google reviews
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What this means for your family
The facility excels in providing a beautiful environment and engaging social activities for residents. However, families should exercise extreme caution and conduct thorough interviews regarding management's professionalism and the specific level of supervision provided in the memory care wing.
Google Reviews
Google Reviews
48 reviews on Google“The Lakes at Jefferson is frequently praised for its beautiful, clean facility and a warm, welcoming atmosphere for residents. While many families highlight the compassionate care provided by frontline staff, there are serious, recurring allegations regarding unprofessionalism from specific administrators and concerns regarding supervision in memory care areas.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful and clean facility
- Compassionate frontline nursing staff
- Engaging resident activities and events
- Welcoming and cozy atmosphere
Concerns
- Unprofessional behavior by specific administrators/directors (mentioned by 3 reviewers)
- Lack of supervision in memory care/wandering risks
- Issues with hygiene and odor in hallways
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of your frontline nursing staff; how do they typically interact with residents during their daily rounds?
- 2The facility looks incredibly beautiful and clean; what are your specific daily routines for maintaining the upkeep of the common areas and hallways?
- 3Could you tell us more about the variety of resident activities and events you host to keep everyone engaged and social?
- 4How does the team manage medication administration to ensure everything is handled accurately and consistently for every resident?
- 5What specific protocols are in place to ensure residents with memory impairment are supervised and kept safe from wandering?
- 6In the event of a medical emergency after hours, what is the communication process between the nursing staff and the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff is attentive to my mother's needs and has made sure she hasn't missed an appointment,or lab draw. They have even transported her and stayed with her to appointments when I couldn't be there”
“The Lakes of Jefferson is such a gem here in Mercer, PA. The property is always beautiful, clean, and well cared for, with a peaceful atmosphere that makes you feel right at home.”
“DO NOT put your loved ones here. My parents were treated poorly through intimidation, mismanaged medications, discontinuing weekly communication about my parents, and being unprofessional.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Lakes at Jefferson underwent 20 inspections, resulting in 8 clean reports and 34 recorded violations. Documented findings include issues regarding administrative record-keeping, staff training requirements, and adherence to medical evaluation timelines.
Jul 31, 2025RoutineCleanReport
No deficiencies found during this inspection.
May 8, 2025Routine
An allegation of resident abuse was not reported to Adult Protective Services (APS) in a timely manner.
Staff used intimidating and verbally abusive language toward a resident.
Staff failed to assist a resident into bed at their request, keeping them in a chair to minimize staff workload.
Sanitary conditions were inadequate, including improper medication handling and strong odors of urine and feces in resident bedrooms.
Feb 26, 2025Routine
Staff failed to report allegations of resident abuse, involving residents being placed in cold outdoor temperatures, in accordance with the Older Adult Protective Services Act.
The home failed to report incidents of resident abuse and improper care to the Department's regional office or complaint hotline within 24 hours.
May 9, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 16, 2024Routine
A staff person completed only 10 hours and 45 minutes of required annual training.
A resident's bedside enabler bar was not properly secured to the bed.
Fecal matter was found on a resident's commode seat riser and had remained uncleaned since the previous day.
Mar 19, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jan 30, 2024Routine
The medication administration record did not include the initials of the staff person who administered medication on 1/27/24 at 8:00 PM.
Multiple residents did not receive prescribed medications between January 2024 because the medications were not available in the home.
Jun 29, 2023Routine
No publications regarding the influenza vaccine were posted in a public place as required by the Influenza Awareness Act.
Ownership & Operations
Who Operates This Facility
Embassy Mercer LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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