The Jackson Friendly Home
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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What this means for your family
The Jackson Friendly Home is highly regarded for its compassionate staff and focus on providing a dignified, affordable living environment for women. Families should feel confident in the facility's mission-driven approach, though as with any older building, you may want to tour the facility to ensure the physical space meets your specific comfort requirements.
Google Reviews
Google Reviews
35 reviews on Google“The Jackson Friendly Home is consistently praised for its warm, caring staff and its mission to provide affordable, dignified housing for women over 55. Reviewers frequently highlight the sense of community and the supportive, safe environment provided by the facility. While the building is noted as being older, recent renovations are credited with keeping it comfortable and cheery.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Strong sense of community and respect
- Safe and comfortable environment
- Affordable housing for women on limited incomes
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since the community is so intimate with 45 residents, how do you foster that sense of closeness and respect among the ladies living here?
- 2What kind of daily activities or social gatherings do you host to help residents build a strong sense of community?
- 3I've heard wonderful things about how warm and attentive the staff is; how do you ensure that level of personalized care remains consistent?
- 4How does the facility handle medical emergencies or unexpected health changes during the night?
- 5For residents living on a more limited income, how do you help families manage the costs of care while maintaining a comfortable environment?
- 6What is the process for communicating with family members regarding any changes in a resident's well-being?
Personalized based on this facility's data
Key Review Excerpts
“The best way to describe the Jackson Friendly Home is caring, engaging, and safe. The staff truly treat each resident as a family member.”
“My mom has been there for 3.5 yes and it is Exactly what a elder woman needs. Very friendly staff and residents. Food is top notch,place is very clean and comfortable.”
“The Jackson Friendly Home provides a truly valuable service to the community. It offers safe, affordable housing for women over 55 who may be living on limited incomes, while still maintaining a warm and welcoming environment.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified recurring issues with medication administration accuracy, specifically regarding following doctor's orders and documenting reasons for as-needed medications. Additionally, findings were noted regarding food safety/labeling and the improper storage of oxygen tanks.
Mar 4, 2026Routine
Medication Administration Record (MAR) errors for Residents A, B, C, and D, including lack of documented reasons for PRN medications, missing initials, inconsistent dosing of insulin, and administering medication despite vital signs being outside of prescribed parameters (Repeat Violation).
Kitchen/dietary issues: expired meat found in refrigerator, unlabeled muffins in freezer, and food items marked with insufficient dating information.
Hazardous materials storage: multiple oxygen tanks were found unsecured and without appropriate holders.
Aug 24, 2023Routine
Laundry and linen: the laundry room lacked sufficient ventilation and a separate storage area for soiled linens.
Medication administration errors for Residents A, B, and E, including lack of specific instructions for PRN medications and inconsistent documentation of reasons for administration.
Jul 30, 2018OtherCleanReport
No deficiencies found during this inspection.
Jan 18, 2017OtherCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit jacksonfriendlyhome.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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