Assisted Living

The Jackson Friendly Home

Name: Public quality & inspection record for The Jackson Friendly Home
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention warm, attentive, and caring staff. Schedule a visit to confirm the fit.

435 W North St., Jackson, MI 49202|Reported capacity: 45|Licensed & active

Source: MI LARA — view official record

Google rating

4.5/5

based on 35 Google reviews

(517) 784-1377 Directions Website

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What this means for your family

Public Google reviewers rate The Jackson Friendly Home highly. Reviewers highlight: warm, attentive, and caring staff, strong sense of community and respect. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

36 public Google reviews available

The Jackson Friendly Home is consistently praised for its warm, caring staff and its mission to provide affordable, dignified housing for women over 55. Reviewers frequently highlight the sense of community and the supportive, safe environment provided by the facility. While the building is noted as being older, recent renovations are credited with keeping it comfortable and cheery.

Quality Themes

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Strengths

Warm, attentive, and caring staff
Strong sense of community and respect
Safe and comfortable environment
Affordable housing for women on limited incomes

Rating Trends

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Distribution · 36 analyzed

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Since the community is so intimate with 45 residents, how do you foster that sense of closeness and respect among the ladies living here?
2What kind of daily activities or social gatherings do you host to help residents build a strong sense of community?
3I've heard wonderful things about how warm and attentive the staff is; how do you ensure that level of personalized care remains consistent?
4How does the facility handle medical emergencies or unexpected health changes during the night?
5For residents living on a more limited income, how do you help families manage the costs of care while maintaining a comfortable environment?
6What is the process for communicating with family members regarding any changes in a resident's well-being?

Personalized based on this facility's data

Key Review Excerpts

“The best way to describe the Jackson Friendly Home is caring, engaging, and safe. The staff truly treat each resident as a family member.”

Family member · 2021★★★★★

“My mom has been there for 3.5 yes and it is Exactly what a elder woman needs. Very friendly staff and residents. Food is top notch,place is very clean and comfortable.”

Long-term resident's family · 2013★★★★★

“The Jackson Friendly Home provides a truly valuable service to the community. It offers safe, affordable housing for women over 55 who may be living on limited incomes, while still maintaining a warm and welcoming environment.”

Community member · 2026★★★★★

Source: 36 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total

5deficiencies

Key Findings

Recent inspections have identified recurring issues with medication administration accuracy, specifically regarding following doctor's orders and documenting reasons for as-needed medications. Additionally, findings were noted regarding food safety/labeling and the improper storage of oxygen tanks.

Mar 4, 2026Routine3 deficiencies reported

View official report

R 325.1979

Hazardous materials storage: multiple oxygen tanks were found unsecured and without appropriate holders.

R 325.1932

Medication Administration Record (MAR) errors for Residents A, B, C, and D, including lack of documented reasons for PRN medications, missing initials, inconsistent dosing of insulin, and administering medication despite vital signs being outside of prescribed parameters (Repeat Violation).

R 325.1976

Kitchen/dietary issues: expired meat found in refrigerator, unlabeled muffins in freezer, and food items marked with insufficient dating information.

Aug 24, 2023Routine2 deficiencies reported

View official report

R 325.1932

Medication administration errors for Residents A, B, and E, including lack of specific instructions for PRN medications and inconsistent documentation of reasons for administration.

R 325.1974

Laundry and linen: the laundry room lacked sufficient ventilation and a separate storage area for soiled linens.

Jul 30, 2018OtherNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jan 18, 2017OtherNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(517) 784-1377

jacksonfriendlyhome.com

435 W North St.

Jackson, MI 49202

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

35 reviews from families & visitors

Official Website

Visit jacksonfriendlyhome.com

MI LARA — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.