The Hurlbut
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews
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What this means for your family
The Hurlbut has a dedicated rehab and nursing team that many families appreciate for recovery. However, the facility's inconsistent cleanliness and reports of poor food quality are significant concerns; we recommend touring the specific unit your loved one will occupy and asking about current staffing ratios.
Google Reviews
Google Reviews
33 reviews on Google“The Hurlbut receives highly polarized feedback, with some families praising the dedicated nursing and rehab staff, while others report significant concerns regarding facility cleanliness and food quality. While some visitors find the environment bright and welcoming, others describe it as run-down, outdated, and poorly maintained. Families should be aware that experiences appear to vary significantly depending on the specific unit and staffing levels at the time of stay.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing staff
- Effective physical and occupational therapy teams
- Responsive social work department
- Bright, sunny dining areas
Concerns
- Poor facility cleanliness and odors (mentioned by 4 reviewers)
- Low-quality or unappealing food (mentioned by 4 reviewers)
- Understaffing leading to poor care (mentioned by 3 reviewers)
- Outdated, run-down building conditions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent during shift changes?
- 2Could you tell us more about the daily dining experience and how much input residents have regarding the menu and food variety?
- 3What specific steps are being taken to maintain the cleanliness and upkeep of the resident rooms and common areas?
- 4How does the facility manage medication administration to ensure everything is handled accurately and timely?
- 5With the physical and occupational therapy teams being a known strength here, how often do residents typically participate in these sessions?
- 6What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very friendly. The social work team is always willing to go up above and beyond. The nursing staff always calls with details.”
“I was very hesitant since the place is very old and run down in some areas, but it was the only option. The staff is amazing! Cannot say enough about how caring, patient and respectful they all were.”
“CLEAN facility (virtually no odor!) Pleasant rooms; lots of light, not at all gloomy or depressing. Caring CNA's & nurses (overall, they were exceptional). EXCELLENT rehab staff and facilities.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Hurlbut has had recurring issues with infection control programs and food safety across multiple surveys, though all deficiencies have been corrected. Families filed complaints in 2024 that triggered an inspection revealing problems with abuse prevention policies, vaccination procedures, and nursing staffing transparency. The facility has addressed these concerns, but the pattern of repeated violations in basic safety areas like infection control suggests families should inquire about current compliance measures during their visit.
Jul 31, 2025Routine8
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Feb 16, 2024Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
May 13, 2022Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
The Hurlbut
for profit
Chain Affiliation
Hurlbut Care
13 facilities nationwide
Chain avg rating: 3.6/5 · Rank 9 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit hurlbutcare.com
Medicare data downloads
Original nursing home datasets
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