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Strong Medicare quality ratings; public reviewers often praise friendly and compassionate nursing staff. Still worth an in-person visit.
based on 109 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
The Greens at Cabarrus has a strong overall Medicare rating. Public reviewers frequently mention: friendly and compassionate nursing staff and clean and well-maintained rehab areas. Review the component ratings and current source records before deciding.
The Greens at Cabarrus receives highly polarized feedback, with many reviewers praising the friendly, attentive staff and clean, updated rehab areas. However, significant concerns exist regarding inconsistent care quality, poor communication from administration, and a stark contrast between renovated and non-renovated wings. Families should be aware that while many report excellent rehab outcomes, others describe serious lapses in patient safety and responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 111 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff and administrators treated her like their own family. Their care was full of love, patience and kindness.”
“The building has been remodeled and seems nice and clean however the care and staffing does not reflect the same. Some regular staff try hard but Administration is the pits, uncaring, disconnected from patient care and only concerned about the numbers.”
“The medical attention and loving care she received at The Greens was answered prayer.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports against this facility, with recurring issues around appropriate treatment and care according to residents' preferences and medical orders appearing in both 2023 and 2025. The facility also has deficiencies in medication management, feeding tube protocols, and building safety systems, though most violations have been corrected with planned completion dates.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Jul 25, 2023
$15,269
The Greens at Cabarrus
for profit
Cch Healthcare
33 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 32 (Highest rating)
Owners
Bync Holdings LLC
Owner · Organization
Starlight Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit greenscabarrus.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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