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Assisted Living

Morningside of Concord

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

500 Penny Lane Ne, Concord, NC 28025105 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.9/5

based on 48 Google reviews

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What this means for your family

Morningside of Concord is an excellent choice if you value staff stability and a deeply compassionate environment, as many employees have been there for decades. The facility is exceptionally clean and well-managed, providing significant peace of mind for families.

Google Reviews

Google Reviews

48 reviews on Google
Morningside of Concord is highly regarded by families for its compassionate, family-like atmosphere and exceptionally stable, long-term staff. Reviewers consistently praise the cleanliness of the facility and the proactive, attentive nature of the care team across both assisted living and memory care.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • High staff retention and long-term employees
  • Clean and well-maintained facility
  • Warm, family-like community atmosphere

Rating Trends

Tap a year to see what changed

2345.02018(10)4.42019(7)5.02020(2)5.02021(2)5.02023(4)5.02024(2)5.02025(3)

Distribution · 30 analyzed

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How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It’s wonderful to see how much the staff seems to care about the residents here; how do you foster that sense of long-term connection and family atmosphere within the team?
  • 2Since the community feels so warm and well-maintained, what are some of the favorite daily activities or social traditions that residents look forward to most?
  • 3With a close-knit community of about 100 residents, how do you ensure that each person's specific care needs are met with that personalized attention we've heard so much about?
  • 4In the event of a medical emergency or a change in health status during the night, what is the specific protocol for getting immediate assistance for a resident?
  • 5We noticed how much the management values feedback from the community; how does the leadership team typically use resident or family input to improve the facility?
  • 6How do you balance maintaining a very clean and organized environment while still making sure the space feels like a comfortable, lived-in home for the residents?

Personalized based on this facility's data


Key Review Excerpts

The thing that most impressed me was how long the staff have worked in this community. Many senior communities have a rotating door of employees but Morningside had employees at every level who have worked in this very community for decades.

Prospective resident's family · 2023★★★★★

My mother was suffering from ALS and I placed her in Morningside of Concord from another facility in town in November 2019. Their staff was FABULOUS in every way!!! I was always informed of the state of my mom's condition. They were proactive on things they were witnessing as her disease progressed.

Long-term resident's family · 2020★★★★★

The staff at Morningside make the residents feel loved and welcome!! The atmosphere is warm and inviting!! So happy we chose Morningside for our Mom!!

Long-term resident's family · 2024★★★★★
Source: 48 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

2total
3deficiencies
Jul 22, 2016Other
Other Staff QualificationsD 139

The facility failed to ensure a criminal background check was completed prior to hire for one sampled staff member. Personnel records for Staff F lacked both a signed consent form and documentation of a completed criminal background check.

Jul 22, 2016Other
Other Staff QualificationsD139

The facility failed to ensure a criminal background check was completed prior to hire for one of six sampled staff members. Personnel records for Staff F showed no signed consent for a background check and no documentation that the check had been performed.

Health CareD273

The facility failed to notify the physician for one of five sampled residents regarding stool for occult blood not being obtained and a gastrointestinal consult not being scheduled. For Resident #3, despite frequent loose bowel movements and a physician's note discussing a specialist, the necessary follow-up actions were not completed.

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References & Resources

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