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Assisted Living

The Gardens at Stevens

Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.

400 Lancaster Avenue, Stevens, PA 1757826 bedsLicensed & Active
Google rating
4.3/5

based on 110 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a compassionate, person-centered environment with high-quality activities and nursing care. However, if your loved one is entering for short-term rehab, you should verify current staffing levels and cleanliness standards with administration upon arrival.

Google Reviews

Google Reviews

110 reviews analyzed
The Gardens at Stevens is highly regarded for its compassionate and attentive nursing staff, with many families noting the emotional support provided during difficult transitions. While most reviewers praise the welcoming atmosphere and engaging activities, one significant concern was raised regarding staffing shortages and cleanliness during a rehab stay.

Quality Themes

FoodN/AStaff10.0Clean4.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Engaging and talented activities programming
  • Professional and helpful admissions process
  • Welcoming and clean environment

Concerns

  • Staffing shortages and cleanliness issues in rehab

Rating Trends

Tap a year to see what changed

Distribution

5
29
4
0
3
0
2
0
1
1
22 reviews posted between Mar 30, 2026Apr 3, 2026 · 22 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to families' feedback; how does that culture of communication extend to the daily care of the residents?
  • 2We have heard such great things about your activities programming; could you tell us about some of the specific talents or hobbies the residents enjoy participating in?
  • 3With such a cozy, 26-resident community, how do you ensure that every resident receives personalized attention from the nursing staff during the night?
  • 4How does the team manage cleaning schedules and upkeep in the common areas to ensure the environment stays as welcoming as it looks today?
  • 5What is the protocol for handling a medical emergency or a sudden change in a resident's health status after hours?
  • 6Since the admissions process is known to be so professional and helpful, what are the next steps for a family like ours if we decide this is the right fit?

Personalized based on this facility's data


Key Review Excerpts

The staff was very caring and compassionate. Any situation that occurred i was promptly notified. The day she passed there wasn't a dry eye in the house.

Long-term resident's family · 2026★★★★★

Micki from activities excels at her job. She is talented and provides activities that are engaging. She plans activities outside and helps get me to the hairdresser.

Resident · 2026★★★★★

The therapy session itself was incredibly helpful—thoughtful, attentive, and tailored to exactly what I needed.

Rehab patient · 2026★★★★★
Source: 110 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

11total
10deficiencies

Key Findings

Between 2020 and 2026, The Gardens at Stevens underwent 13 inspections, resulting in 9 clean reports and 10 recorded violations. Findings from these inspections included issues related to medication labeling, food storage, staff documentation, and facility maintenance.

Mar 10, 2026Routine
CleanReport

No deficiencies found during this inspection.

May 22, 2025Routine
minor2600.3c

The home's most recent annual license inspection summary was not posted in a conspicuous and public place.

minor2600.65a

A staff person did not receive required fire safety and emergency preparedness orientation on their first day of work.

minor2600.65b

A staff person did not complete training regarding the emergency medical plan and reporting of reportable incidents within 40 working hours.

minor2600.82b

A spray bottle containing cleaning chemicals was found unlocked, unattended, and located on a food preparation surface.

May 30, 2024Routine
minor2600.16c

The home failed to report an incident where a resident ceased breathing to the Department within the required 24-hour timeframe.

minor2600.25b

The signature page of the resident contract for Resident #2 was missing at the time of inspection.

minor2600.54a

A direct care staff member did not have a high school diploma, GED, or active status on the Pennsylvania nurse aide registry on file.

Sep 22, 2022Routine
CleanReport

No deficiencies found during this inspection.

May 1, 2020Routine
CleanReport

No deficiencies found during this inspection.

Jul 2, 2019Routine
minor2600.100.a

The emergency exit ramp handrail was water-soaked, slippery, and rough due to a leaking gutter.

minor2600.103.c

Two pans of cupcakes in the walk-in freezer were left uncovered, exposing them to air from the freezer fan.

Apr 26, 2019Routine
CleanReport

No deficiencies found during this inspection.

Jul 24, 2018Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maybrook-p Denver Opco LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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