The Foley Center at Chestnut Ridge
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews
Watch The Foley Center at Chestnut Ridge
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Foley Center is highly regarded for its physical therapy and aesthetic environment, making it a strong candidate for short-term post-surgical rehab. However, families should be cautious regarding long-term placement; ensure you ask detailed questions about nurse-to-patient ratios and how the facility manages communication during off-hours.
Google Reviews
Google Reviews
61 reviews on Google“The Foley Center at Chestnut Ridge receives high praise for its physical therapy department and attractive, resort-like facility. However, families report significant inconsistencies in care, particularly regarding staffing levels, communication, and the quality of long-term assisted living services compared to short-term rehab.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Clean, modern, and well-maintained facility
- Compassionate and attentive nursing staff
- Helpful and responsive admissions/social work staff
Concerns
- Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor communication from administration and difficulty reaching staff (mentioned by 3 reviewers)
- High turnover of traveling nurses affecting continuity of care (mentioned by 3 reviewers)
- Neglect or lack of assistance with basic hygiene and daily needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is the best way for families to maintain that same level of open communication with the administration once a loved one moves in?
- 2Given that physical therapy is a standout strength here, how do you ensure that progress continues for residents who need ongoing daily assistance with mobility and hygiene?
- 3With the use of traveling nurses, what specific processes do you have in place to ensure that my family member receives consistent, personalized care despite potential staff rotations?
- 4I see the facility has a modern, well-maintained environment; how do you balance that physical upkeep with ensuring there is enough staff on the floor to respond promptly to call lights?
- 5What does a typical daily activity schedule look like for residents who want to stay engaged, and how do you encourage participation for those who might be more reserved?
- 6In terms of medication management, what steps does your nursing team take to ensure accuracy and timely administration for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists were exceptional and helped me get back on my feet before I thought possible.”
“The CNA's and most nurses are amazing but severly overworked often caring for 10 patients or more and often an entire hall by themselves.”
“The facility looked like a resort.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints that triggered an investigation revealing serious concerns about resident protection from abuse and neglect, pain management, and medication errors. The facility had 28 deficiencies spanning medication management, resident rights, and fire safety issues. While all deficiencies show correction dates, the pattern of complaint-triggered violations involving resident safety warrants careful consideration during any visit.
Jul 31, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 3, 2024Routine16
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jul 3, 2024Complaint8
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 22, 2023Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Federal Penalties
Fine
Jul 3, 2024
$17,114
Ownership & Operations
Who Operates This Facility
The Foley Center at Chestnut Ridge
for profit
Chain Affiliation
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 15 of 35
Ownership & Management
Owners
Liberty Healthcare Group LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit libertyhealthcareandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives