Deerfield Ridge Assisted Living
Families consistently rate this highly — reviewers highlight kind and compassionate staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, community-focused environment where staff treat residents like family. While the facility is generally praised for cleanliness, you should personally inspect the rooms and ask about maintenance protocols to ensure the specific concerns regarding odors and amenities are addressed.
Google Reviews
Google Reviews
39 reviews on Google“Families can expect a warm, family-like atmosphere characterized by exceptionally kind and devoted staff members. While most reviewers praise the high level of care and frequent resident activities, one reviewer raised serious concerns regarding cleanliness and room amenities.”
Quality Themes
Tap a score for detailsStrengths
- Kind and compassionate staff
- Engaging resident activities
- Clean and well-maintained environment
- Caring and family-oriented atmosphere
Concerns
- Issues with cleanliness and room amenities
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that commitment to communication translate to how you interact with families?
- 2We've heard such lovely things about the compassionate staff here; how do you foster that family-oriented atmosphere among the team?
- 3What are some of the most popular resident activities currently happening in the community?
- 4Could you tell us a bit about your daily cleaning and maintenance routines to ensure the rooms and common areas stay pristine?
- 5In the event of a medical emergency during the night, what is the protocol for getting care to a resident?
- 6Are there any specific upgrades or plans in place to enhance the amenities within the individual resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“For 3.5 years, they took amazing care of my grandmother, loving her and becoming her second family. She loved living there and the laughs they all shared.”
“Mom is well cared for @ Deerfield Ridge, staff are kind, competent and loving. The building is old, but sufficiently maintained.”
“My experiences with DRAL have all been good. The staff treat my loved one with respect and compassion. It gives me peace of mind knowing her needs are being taken care of in a caring environment.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 23, 2025Other
The facility failed to provide non-disposable place settings for meal service for 3 of 9 residents. Observations and interviews revealed that residents eating in their rooms were being served meals in Styrofoam containers and cups instead of the required non-disposable items.
The facility failed to ensure the clarification of a medication order for one resident regarding oxygen use. The facility did not document the necessary verification or clarification with the prescribing practitioner as required by regulation.
Jan 23, 2025Other
The facility failed to provide non-disposable place settings for 3 of 9 residents during meal services. Observations and interviews revealed that residents were being served meals in Styrofoam containers rather than the required knife, fork, spoon, plate, and beverage containers.
May 29, 2019Follow-upCleanReport
No deficiencies found during this inspection.
Nov 15, 2017Follow-up
The facility failed to employ sufficient personnel to perform housekeeping and food service duties. As a result, direct care staff were routinely responsible for setting up the dining room, clearing dishes, and performing laundry duties for residents in the Special Care Unit.
Nov 15, 2017Follow-up
The facility failed to employ sufficient personnel to perform housekeeping and food service duties, resulting in direct care staff performing tasks such as setting up the dining room, clearing dishes, and laundering resident clothing. This lack of dedicated staff forced personal care aides to spend significant time on non-care duties, impacting their ability to provide timely resident assistance.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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