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Adult Family Home

Serenity Falls Family Care Home

Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.

401 E Millbrook Rd, North Raleigh · Raleigh, NC 276093 bedsLicensed & Active
Google rating
5.0/5

based on 16 Google reviews

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What this means for your family

This facility is an excellent choice for seniors needing a more intimate, home-like setting than a large assisted living facility. The staff and owner are highly regarded for their compassion and responsiveness, though families should personally tour the beautiful grounds to ensure the environment meets their specific needs.

Google Reviews

Google Reviews

16 reviews analyzed
Families can expect a warm, home-like environment characterized by a highly compassionate and professional staff. Reviewers consistently praise the owner's personal involvement and the facility's ability to provide a safe, nurturing transition for seniors needing more assistance than traditional assisted living.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and professional staff
  • Warm, home-like atmosphere
  • Beautifully maintained indoor and outdoor spaces
  • Personalized, attentive care

Rating Trends

Tap a year to see what changed

2345.02022(10)5.02023(4)5.02024(2)

Distribution

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How They Respond to Reviews

75%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since there are only three residents here, how do you tailor daily activities to make sure everyone feels included in the home's routine?
  • 2It's wonderful to see how much care goes into maintaining the indoor and outdoor spaces; how do the residents typically spend their time in the garden or courtyard?
  • 3I noticed how much you engage with families through your responses online; how do you prefer to keep us updated on our loved one's well-being?
  • 4With such a small, intimate group, how do you manage medical needs or emergencies if a caregiver is assisting another resident?
  • 5The atmosphere here feels very warm and personal; how do you go about getting to know a new resident's specific likes, dislikes, and daily habits?
  • 6How do you ensure that the personalized, attentive care mentioned by others remains consistent for all three residents throughout the day and night?

Personalized based on this facility's data


Key Review Excerpts

We feel fortunate that we found Serenity Falls Family Care Home for our 94 year-old mother. She has been there for about six months and we are very pleased with the care that the staff provides at all times.

Long-term resident's family · 2024★★★★★

Phil has received excellent care and any issues that have come up during his transition have been immediately taken care of.

Resident's family · 2023★★★★★

Their attention to details and their genuine concern for not just the patients' comfort, but for the comfort of every single person who walks in that door is astounding.

Resident's family · 2023★★★★★
Source: 16 Google reviews

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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