The Courtyards LLC
Limited public data on The Courtyards LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
Given the recent, serious reports of residents wandering off-site and unprofessional administrative conduct, we strongly advise caution. If you are considering this facility, specifically ask for their written protocols regarding dementia supervision and emergency communication, and verify their current state licensing status.
Google Reviews
Google Reviews
16 reviews on Google“The Courtyards LLC receives highly polarized feedback, with recent reviews highlighting severe safety failures regarding resident supervision and aggressive administrative communication. While some families have reported positive experiences with staff in the past, the facility has faced serious allegations regarding the neglect of residents with dementia and a lack of accountability during emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Historically perceived as friendly by some families
- Staff described as wonderful by select long-term family members
Concerns
- Inadequate supervision leading to resident wandering and injury (mentioned by 2 reviewers)
- Unprofessional and aggressive administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the friendliness of your long-term staff; how do you foster that sense of community among the team?
- 2What specific protocols are in place to ensure residents stay safe and supervised, especially during transitions or in common areas?
- 3How does the administration ensure that families are kept consistently informed and included in important updates regarding their loved ones?
- 4Could you walk us through your process for medication management to ensure everything is handled accurately and timely?
- 5What does a typical day of activities look like for residents, and how do you tailor these to different care needs?
- 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“My dad was there(in a walker with some vascular dementia, which they knew about when he was moved there apparently taking him in for the money bc the place is not safe for this type of patient) and they let him wander off the grounds then fell and hit his head.”
“I TALKED too a very aggressive ( unprofesnal guy named Calven, and was lied too and SCREAMED at during an emergency!)”
“My mother lives there and I find the staff to be wonderful. They are great with my mom . I see them doing the best they can since all homes have staffing struggles since Covid occurred.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
15 violations from 18 inspections
Nov 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 12, 2025Complaint
Resident services
Sep 12, 2025Other
Records and reports
Aug 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 15, 2025OtherCleanReport
No deficiencies found during this inspection.
Apr 15, 2025Complaint
Environmental standards
Environmental standards
Environmental standards
Apr 11, 2025Other
Records and reports
Ownership & Operations
Who Operates This Facility
The Courtyards LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit thecourtyardsadultcare.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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