Autumn View Health Care Facility L L C
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 135 Google reviews
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What this means for your family
This facility has a highly regarded physical therapy team, making it a potential option for short-term rehab, but the recurring reports of neglect and understaffing are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
135 reviews on Google“Autumn View Health Care Facility receives highly polarized feedback, with many patients praising the physical therapy department for successful rehabilitation outcomes and others reporting severe neglect. While some families highlight a clean environment and compassionate nursing, a significant number of reviewers describe dangerous understaffing, poor hygiene, and unresponsive care. Families should be aware of consistent complaints regarding call-light response times, food quality, and communication lapses.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Professional and attentive nursing staff (in select units)
- Clean and well-maintained facility areas
- Engaging activities and events
Concerns
- Severe understaffing leading to long response times for call lights (mentioned by 12 reviewers)
- Poor food quality (cold, unappetizing, or inadequate) (mentioned by 9 reviewers)
- Neglect regarding hygiene (bedsores, infrequent diaper changes, lack of showers) (mentioned by 8 reviewers)
- Unprofessional or rude front desk and administrative staff (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 136 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very responsive to feedback from families; how does the administration use resident and family input to improve daily services?
- 2We've heard great things about your physical and occupational therapy programs; can you tell us more about how these are integrated into a resident's weekly routine?
- 3What specific steps are being taken to ensure call lights are answered promptly and that residents receive timely assistance with personal hygiene and care?
- 4Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and meet different nutritional needs?
- 5How does the nursing team manage medication administration and what protocols are in place to ensure accuracy and safety?
- 6What kind of engaging social activities or special events do you have planned for the residents this month?
Personalized based on this facility's data
Key Review Excerpts
“The care I received during my week stay in SubAcute Care was just what I needed to enable me to go home. The PT was outstanding. Kudos to Dawn and Olivia.”
“My Mom is currently a long term resident at the facility. The staff has been amazing to her. They are very caring and compassionate with her. Many take the time to stop in and have a chat with her.”
“This place is severely understaffed. This does not prevent them from filling up the beds. If you need rehab and are presented with a list that states Autumn View is a four-star”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety issues across multiple surveys, with deficiencies in emergency lighting, smoke barriers, and sprinkler systems appearing in both 2022 and 2024. One family filed a complaint in 2024 regarding resident rights violations related to treatment decisions. The facility also had issues with daily care assistance and infection control in past surveys, though all deficiencies have been corrected according to provider dates.
Mar 13, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 12, 2024Routine5
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Feb 12, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Mar 22, 2022Routine7
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Jul 2, 2019Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Autumn View Health Care Facility L L C
for profit
Chain Affiliation
The Mcguire Group
6 facilities nationwide
Chain avg rating: 4.2/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Vestra Spv1 LLC
Owner · Organization
Vestra Spv2 LLC
Owner · Organization
Farbenblum, Edward
Owner (parent company)
Lieberman, Orly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
135 reviews from families & visitors
Official Website
Visit livinglegendshealth.com
Medicare data downloads
Original nursing home datasets
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