Nursing HomeMedicaid Medicare 5-star

Autumn View Health Care Facility L L C

Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.

S 4650 Southwestern Blvd, Hamburg, NY 14075|230 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 135 Google reviews

(716) 648-2450 Directions Website

Street View

Email Autumn View Health Care Facility L L C to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Autumn View Health Care Facility L L C has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and professional and attentive nursing staff (in select units). Review the component ratings and current source records before deciding.

Google Reviews

137 public Google reviews available

Autumn View Health Care Facility receives highly polarized feedback, with many patients praising the physical therapy department for successful rehabilitation outcomes and others reporting severe neglect. While some families highlight a clean environment and compassionate nursing, a significant number of reviewers describe dangerous understaffing, poor hygiene, and unresponsive care. Families should be aware of consistent complaints regarding call-light response times, food quality, and communication lapses.

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Professional and attentive nursing staff (in select units)
Clean and well-maintained facility areas
Engaging activities and events

Concerns

Severe understaffing leading to long response times for call lights (mentioned by 12 reviewers)
Poor food quality (cold, unappetizing, or inadequate) (mentioned by 9 reviewers)
Neglect regarding hygiene (bedsores, infrequent diaper changes, lack of showers) (mentioned by 8 reviewers)
Unprofessional or rude front desk and administrative staff (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 137 analyzed

⚡13 reviews posted between Jul 31, 2023 – Aug 2, 2023 · 13 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you are very responsive to feedback from families; how does the administration use resident and family input to improve daily services?
2We've heard great things about your physical and occupational therapy programs; can you tell us more about how these are integrated into a resident's weekly routine?
3What specific steps are being taken to ensure call lights are answered promptly and that residents receive timely assistance with personal hygiene and care?
4Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and meet different nutritional needs?
5How does the nursing team manage medication administration and what protocols are in place to ensure accuracy and safety?
6What kind of engaging social activities or special events do you have planned for the residents this month?

Personalized based on this facility's data

Key Review Excerpts

“The care I received during my week stay in SubAcute Care was just what I needed to enable me to go home. The PT was outstanding. Kudos to Dawn and Olivia.”

Rehab patient · 2025★★★★★

“My Mom is currently a long term resident at the facility. The staff has been amazing to her. They are very caring and compassionate with her. Many take the time to stop in and have a chat with her.”

Long-term resident's family · 2024★★★★★

“This place is severely understaffed. This does not prevent them from filling up the beds. If you need rehab and are presented with a list that states Autumn View is a four-star”

Family member · 2024★☆☆☆☆

Source: 137 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.37hrs

49%

Registered nurses for medical care

Total Nursing

3.33hrs

81%

All nurses + aides combined

Staff Turnover

45%

Lower is better (< 30% = good)

RN Turnover

48%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

12.8%

19.5%

Erie

9.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

19.0%

19.5%

Erie

22.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

93.5%

91.5%

Erie

92.5%

Residents on antipsychotic medication

↓ Lower is better

This Facility20.7%

Worse than Avg

Here

20.7%

15.4%

13.7%

Erie

14.7%

Residents who lost too much weight

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

5.2%

5.8%

Erie

5.1%

Residents whose walking got worse

↓ Lower is better

This Facility13.3%

Mixed vs Avgs

Here

13.3%

14.1%

12.5%

Erie

16.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

82.0%

77.4%

Erie

83.2%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility89.6%

Better than Avg

Here

89.6%

79.8%

78.8%

Erie

80.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

1.6%

1.2%

Erie

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

16findings in history

Latest survey: 2 · well below NY avg (7.6)

2 complaint-triggered findings

This facility shows a concerning pattern of recurring fire safety issues across multiple surveys, with deficiencies in emergency lighting, smoke barriers, and sprinkler systems appearing in both 2022 and 2024. One family filed a complaint in 2024 regarding resident rights violations related to treatment decisions. The facility also had issues with daily care assistance and infection control in past surveys, though all deficiencies have been corrected according to provider dates.

Mar 13, 2026Routine2 findings

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Mar 13, 2026Complaint1 finding

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Feb 12, 2024Routine5 findings

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Feb 12, 2024Complaint1 finding

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Mar 22, 2022Routine7 findings

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn View Health Care Facility L L C

Organization Type

for profit

Chain Affiliation

Chain Name

The Mcguire Group

Chain Size

6 facilities nationwide

Chain avg rating: 4.2/5 · Rank 1 of 6 (Highest rating)

Ownership & Management

Owners

Vestra Spv1 LLC

Owner · Organization

50%

Vestra Spv2 LLC

Owner · Organization

50%

Farbenblum, Edward

Owner (parent company)

Lieberman, Orly

Owner (parent company)

Key personnel

Grigg, SusanOfficer / DirectorPhan, TomOfficer / DirectorRosso, RalphOfficer / DirectorFarbenblum, EdwardManagerGreen, JustinManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(716) 648-2450

livinglegendshealth.com

S 4650 Southwestern Blvd

Hamburg, NY 14075

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

135 reviews from families & visitors

Official Website

Visit livinglegendshealth.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.