A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 93 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
The Courtyards at Pasadena has a middle-range Medicare overall rating. Strengths include skilled and attentive rehabilitation/therapy teams. Some reviewers note concerns about inadequate hygiene and cleanliness of resident rooms (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families seeking rehabilitation services often praise the skilled physical and occupational therapy teams and the compassionate nursing staff. However, there are significant, recurring reports of neglect regarding hygiene, slow response times to call lights, and inconsistent dietary management for diabetic patients.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 97 analyzed
The owner relies heavily on a small set of repetitive templates for positive reviews, often using identical phrasing for different users. While they attempt to address negative reviews with more detail, the responses frequently use boilerplate language regarding investigations and privacy laws.
Personalized based on this facility's data
Key Review Excerpts
“The entire team - nurses, staff, and support personnel were all amazing. The food was great and the facility is comfortable and well maintained, which made her stay comfortable.”
“The medical staff and administrator and her support team were some of the most caring and compassionate people I have ever ever dealt with in a situation that was difficult for me and my family.”
“The facility is always clean and inviting, and he loves the bingo game for treats”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
The facility has recurring issues with care planning and infection control that have prompted family complaints, with deficiencies spanning multiple surveys from 2022 to 2025. Primary problem areas include care planning for residents' needs, infection prevention and control, fire safety systems, and food safety practices. While all violations were reportedly corrected, the pattern of repeated deficiencies in critical care areas suggests ongoing operational challenges that families should discuss during visits.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 27, 2024
$8,827
Kirbyville I Enterprises, LLC
for profit
RED BLUFF LLC DBA PASADENA HEALTHCARE LLC
LISA STEPHENS
Fundamental Healthcare
67 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 26
Owners
Liberty County Hospital District no.1
Owner · Organization
Forman, Murray
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
93 reviews from families & visitors
Official Website
Visit courtyardsatpasadena.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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