The Cottages of Swansboro- Cottage VI
Families consistently rate this highly — reviewers highlight warm and attentive care staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
This facility offers a wonderful, home-like environment that many families find much more comforting than traditional nursing homes. However, because of past reports of unprofessional staff behavior and lost personal items, you should specifically ask how they track resident belongings and how they monitor staff-to-resident interactions.
Google Reviews
Google Reviews
29 reviews analyzed“The Cottages of Swansboro is highly regarded by many families for its cozy, home-like atmosphere and attentive care staff. While many reviewers praise the kindness of the owners and the cleanliness of the units, there are serious allegations regarding unprofessional staff behavior and lost personal property that families should investigate.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive care staff
- Home-like, cozy atmosphere
- Clean and well-maintained facilities
- Strong communication from management
Concerns
- Unprofessional staff behavior and internal drama (mentioned by 2 reviewers)
- Loss of resident personal property
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the home has such a cozy, small-scale atmosphere, how do you ensure each resident gets personalized attention during mealtimes and daily routines?
- 2We've noticed how much management values communication; how do you typically keep families updated on any changes in a resident's well-being?
- 3With such a small group of six residents, what kind of daily activities or social outings do you organize to keep everyone engaged?
- 4How do you manage the security of residents' personal belongings and sentimental items to ensure nothing gets misplaced?
- 5What is the specific protocol for handling medical emergencies or contacting doctors after regular business hours?
- 6How do you foster a consistent, professional environment among the care team to maintain the warm atmosphere the home is known for?
Personalized based on this facility's data
Key Review Excerpts
“The Cottages were exactly what he needed. The small units provided more a home feeling for his final years of life. The staff was great to him and treated him very well.”
“I am so grateful for how well they cared for my father. The cottages are sunny and the staff are caring and attentive. My father was always dry and clean.”
“I have over 20 years of experience in the healthcare industry... I find “The Cottages of Swansboro” to be an outstanding facility and the one I trust to care for my mother...”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 8, 2018Routine
The facility failed to ensure physician notification for a resident's refusal to take medications and failed to schedule a follow-up appointment with the Primary Care Provider following an Emergency Department visit. Specifically, documentation showed frequent medication refusals for Lovastatin without evidence of provider notification.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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