The Cottages at Swansboro- Cottage II
Families consistently rate this highly — reviewers highlight home-like, cozy residential atmosphere. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
This facility offers a wonderful, home-like environment that promotes independence and social interaction. However, families should perform due diligence regarding staff professionalism and verify how personal belongings are tracked, as some visitors have reported issues with staff conduct and lost items.
Google Reviews
Google Reviews
29 reviews analyzed“The Cottages at Swansboro is frequently praised for its cozy, home-like atmosphere and a staff that many families find caring and attentive. However, some reviewers have raised serious concerns regarding professional conduct, specifically citing instances of staff drama and unprofessional communication. While many residents thrive in the independent, residential setting, potential families should be aware of specific allegations regarding lost personal property and inconsistent management communication.”
Quality Themes
Tap a score for detailsStrengths
- Home-like, cozy residential atmosphere
- Attentive and caring caregiving staff
- Clean and well-maintained living units
- High level of resident independence and freedom
Concerns
- Unprofessional staff behavior and internal drama (mentioned by 2 reviewers)
- Loss of resident personal property
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With only six residents in Cottage II, how do you ensure each person receives personalized attention while maintaining a cozy, home-like atmosphere?
- 2We love how much independence and freedom residents have here; how do you balance that autonomy with ensuring everyone stays safe and supported?
- 3How do you foster a consistent, professional, and harmonious environment among the caregiving staff to ensure the best care for the residents?
- 4What are your protocols for ensuring that residents' personal belongings and cherished items are kept safe and organized within the home?
- 5Can you walk us through a typical day, including how mealtime and daily activities are structured to keep residents engaged?
- 6In the event of a medical emergency or a sudden change in health during the night, what is your specific process for coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The small units provided more a home feeling for his final years of life. The staff was great to him and treated him very well.”
“The house is very clean and nicely decorated. It was well worth every penny.”
“I am so grateful for how well they cared for my father. The cottages are sunny and the staff are caring and attentive. My father was always dry and clean.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 8, 2019Routine
The facility failed to ensure at least one staff member on duty had completed a CPR and choking management course within the last 24 months. Specifically, Staff B was working an overnight shift without valid CPR documentation. This failure presented a threat to resident safety during emergencies.
The facility failed to ensure residents received care and services that are adequate, appropriate, and in compliance with state regulations regarding CPR training. This was evidenced by the lack of properly trained staff on the premises during certain shifts.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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