The Commons on St Anthony, a S N F & Short T R C
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 111 Google reviews
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What this means for your family
While the facility is physically modern and offers effective short-term rehabilitation, there is a consistent pattern of reports regarding neglect and understaffing in long-term care. If you are considering this facility, we strongly recommend visiting unannounced during off-hours and asking specifically about nurse-to-patient ratios and the process for escalating care concerns to management.
Google Reviews
Google Reviews
111 reviews on Google“The Commons on St. Anthony presents a stark contrast between its modern, well-maintained physical environment and significant concerns regarding the quality of long-term care. While many reviewers praise the rehabilitation services and the facility's cleanliness, multiple families report serious issues with neglect, understaffing, and poor communication from administration. Prospective families should be aware that experiences appear to vary significantly between the short-term rehab units and long-term care wings.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective short-term rehabilitation therapy
- Friendly and compassionate individual staff members
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Poor communication and lack of administrative accountability (mentioned by 4 reviewers)
- Hygiene and sanitation issues (soiled clothing/bedding, bedbugs) (mentioned by 4 reviewers)
- Slow response times to call bells and basic needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's size of nearly 300 residents, what specific protocols are in place to ensure that call bells are answered promptly and that residents' basic daily needs are met consistently?
- 2I noticed the facility has a modern, well-maintained environment; could you walk me through your current laundry and housekeeping procedures to ensure that residents' clothing and bedding are kept clean and sanitary?
- 3With the current staffing levels, how does your team prioritize care and communication to ensure that families stay well-informed about their loved one's health and daily status?
- 4Since medication management is a critical part of care, could you explain the oversight process your nursing team uses to ensure accuracy and timely administration for residents?
- 5What specific activities or social programs are available to help residents feel engaged and connected within such a large community?
- 6In the event of a medical change or emergency, what is your standard process for notifying family members and coordinating care with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“My mom came here for physio rehabilitation after a fall and we have nothing but great things to say about the people here. They were super kind, and the physio therapists excellent.”
“I can say the place is very clean but I wouldnot have anyone I know go here. My father was left on the toilet for 2 hours in between shift changes , he was immobile.”
“The facility is beautiful. And I honestly loved it as a nurse BUT they have bedbugs traveling through the building and when you complain your contract is cut short.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to citations for abuse prevention, resident rights violations, and medication management issues. The facility shows recurring problems across surveys in resident rights protection, medication safety, and electrical/fire safety systems. While all deficiencies have reported correction dates, the persistence of similar issues across multiple years and the serious nature of complaint-driven findings warrant careful consideration during any visit.
Nov 1, 2024Routine11
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nov 1, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 6, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Dec 20, 2022Routine7
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Mar 5, 2020Routine8
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Mar 6, 2024
$8,512
Ownership & Operations
Who Operates This Facility
The Commons on St Anthony, a S N F & Short T R C
nonprofit
Ownership & Management
Owners
Loretto Management CORP
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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