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Assisted Living

Westminster Manor

Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.

81 South Street, Auburn, NY 1302137 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
5.0/5

based on 15 Google reviews

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What this means for your family

Westminster Manor is consistently praised for its intimate, family-like environment and hands-on management. Because all available reviews are highly positive, we recommend scheduling a tour to observe the staff-resident interactions firsthand to ensure the facility's culture aligns with your loved one's specific personality and needs.

Google Reviews

Google Reviews

15 reviews on Google
Westminster Manor is highly regarded by families for its warm, family-like atmosphere and attentive, professional staff. Reviewers consistently praise the quality of meals, the variety of engaging activities, and the facility's ability to make residents feel content and well-cared for.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0Meds10.0MemoryN/AComms10.0ValueN/A

Strengths

  • Warm, family-like atmosphere
  • Attentive and compassionate staff
  • High-quality, well-received meals
  • Active and engaging social calendar

Rating Trends

Tap a year to see what changed

2345.02016(3)5.02023(11)5.02024(2)

Distribution · 16 analyzed

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the community feels so much like a close-knit family, how do you help new residents integrate into the existing social groups?
  • 2I've heard wonderful things about the dining experience here; could you tell me more about how the menus are planned and how much input residents have?
  • 3With such a small and intimate capacity of 37 residents, how do you ensure everyone stays active and engaged with the social calendar?
  • 4How does the staff manage personalized care and medical needs during the overnight hours or in the event of an emergency?
  • 5What are some of the most popular group activities or outings that residents look forward to each week?
  • 6How do the staff members build those deep, compassionate connections with residents that people often mention?

Personalized based on this facility's data


Key Review Excerpts

The staff—without exception—create a positive atmosphere in this elder community; and the size of the facility allows for a real family feel.

Resident's family member · 2023★★★★★

The staff are uniformly helpful, caring, cheerful, and professional. And the administration is hands-on: I have access to the Director daily who walks around the facility, touching base with all of the residents to be sure we are content.

Resident · 2023★★★★★

The staff is caring and compassionate, and they always show the highest level of professionalism. The facility is clean and bright, and well appointed.

Resident's family member · 2023★★★★★
Source: 15 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

4total
1deficiencies

Key Findings

No violations found in inspection history

Oct 23, 2025Routine
CleanReport

No deficiencies found during this inspection.

May 28, 2025Routine
487.7 (f) (5)

Resident services

Jun 12, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Nov 20, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cayuga-Syracuse Presbyterian Home for the Elderly

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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