The Commons
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
Given the recent and severe allegations regarding medication security and staff responsiveness, we strongly advise exercising extreme caution. If you are considering this facility, demand a meeting with the administration to address these specific safety concerns before committing to admission.
Google Reviews
Google Reviews
15 reviews on Google“The Commons receives highly polarized feedback, with a significant number of reviews lacking descriptive text. Recent reports from families are deeply concerning, citing serious allegations of medication theft and a complete lack of responsiveness from social work staff.”
Quality Themes
Tap a score for detailsStrengths
- Initial positive impressions from some families
- Professional staff interactions noted in select historical reviews
Concerns
- Lack of responsiveness from administrative and social work staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How does the administration ensure that families are kept consistently updated on their loved one's well-being and care plan changes?
- 2What specific steps are in place to ensure medication is administered accurately and on schedule every day?
- 3Can you tell us about the daily activities and social engagement opportunities available to help residents stay active and connected?
- 4What is the protocol for managing medical emergencies or sudden changes in health during the overnight hours?
- 5How do you support your nursing staff to ensure they have the time and resources needed to provide high-quality, attentive care?
- 6We noticed some families have had great initial impressions here; how do you work to maintain that positive relationship with families throughout the entire stay?
Personalized based on this facility's data
Key Review Excerpts
“While my uncle stayed here to recover from heart surgery, their meds were stolen by staff, and their social workers failed to respond to every call.”
“If I could give zero stars and still leave a review, I would! This place is HORRIBLE. I don’t care how short staffed you are, you are in charge of people’s LIVE’S!”
“They are taking care of mom. Nice staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 33 deficiencies across four surveys, including families filing three complaints about medication errors, record privacy, and abuse prevention policies. The most recurring issues involve medication management, fire safety systems, and daily care assistance. While all deficiencies have correction dates, problems persist across multiple years in fire safety and medication areas, suggesting ongoing challenges with maintaining consistent standards.
Oct 31, 2024Routine5
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Oct 31, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 15, 2023Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 15, 2023Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 24, 2022Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Nov 6, 2023
$3,174
Ownership & Operations
Who Operates This Facility
The Commons
nonprofit
Chain Affiliation
Bridges Health
34 facilities nationwide
Ownership & Management
Owners
Bridges Esop, INC
Owner · Organization
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit thecommons-umrc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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