Baptist Village of Enid
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 34 Google reviews

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What this means for your family
While some residents report a warm, family-like environment, the facility has received serious reports regarding neglect and medication errors. If you are considering this facility, we strongly recommend that you visit unannounced and ask specifically about their staff-to-patient ratios and how they ensure continuity of care during shift changes.
Google Reviews
Google Reviews
34 reviews on Google“Baptist Village of Enid presents a polarized experience for families, with recent reviews highlighting significant concerns regarding staffing levels, continuity of care, and administrative responsiveness. While some residents and family members report a supportive, family-like atmosphere and helpful staff, others have raised serious allegations regarding neglect, medication management, and poor communication during critical care periods.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and supportive front desk staff
- Helpful administrative support during the admissions process
- Some staff members provide compassionate, family-like care
- Active facility renovations and upgrades
Concerns
- Chronic understaffing leading to neglect (mentioned by 3 reviewers)
- Lack of continuity of care and poor communication (mentioned by 2 reviewers)
- Medication management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is undergoing some exciting renovations; how do these upgrades impact the daily living experience for residents?
- 2With a capacity of 90 residents, how does the nursing team ensure consistent communication with families regarding changes in a resident's health or care plan?
- 3Could you walk me through the specific protocols in place to ensure accuracy and timeliness in medication administration?
- 4Given the current staffing levels, what steps are you taking to ensure that every resident receives consistent, personalized attention throughout their day?
- 5What does a typical day look like for residents here, and how do you encourage social engagement among those with different activity levels?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and communicating immediately with their family members?
Personalized based on this facility's data
Key Review Excerpts
“If your loved one cannot advocate for themselves, please keep looking for a place. My dad was only here 2 weeks before he passed away. My family members and I had to spend hours at the home to make sure he was cared for and it wasn't enough.”
“I have been here for over 2months and have received excellent care from staff, and nurses and assistant aids . I feel like I’m in a true family atmosphere and would not hesitate to recommend this wonderful place to everyone!”
“My mother is in their long term nursing facility. If your loved one can not take care of themselves this is not the place to send them! My Mother has been abused and neglected.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Baptist Village of Enid has recurring issues across multiple areas, with families filing complaints that triggered investigations in three surveys. The most persistent problems involve medication management, resident rights notification, and infection control programs, appearing repeatedly across surveys from 2022 to 2024. While the facility reports correcting all deficiencies, the pattern of recurring violations in core care areas suggests ongoing challenges with maintaining consistent standards and may warrant careful consideration during visits.
Mar 6, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Dec 5, 2024Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 17, 2024Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Oct 20, 2023Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 20, 2023Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 22, 2022Routine7
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Baptist Village of Enid
nonprofit
Ownership & Management
Owners
Baptist Village Retirement Communities of Oklahoma, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit baptistvillage.org
Medicare data downloads
Original nursing home datasets
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