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The Carriage House of Caremoor

Families consistently rate this highly — reviewers highlight compassionate and attentive care team. Schedule a visit to confirm the fit.

4838 Caremoor Place, Kannapolis, NC 280816 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.0/5

based on 21 Google reviews

5
4
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What this means for your family

This facility is highly regarded for its compassionate, family-like atmosphere and exceptional cleanliness. While recent years show a strong upward trend in satisfaction, you should specifically ask about current staffing ratios and meal variety to ensure they meet your family's specific needs.

Google Reviews

Google Reviews

21 reviews on Google
Families can expect a highly compassionate staff that treats residents like family, with many reviewers praising the emotional support provided during end-of-life or post-stroke care. While recent reviews are overwhelmingly positive, historical concerns regarding staffing shortages and food quality suggest that families should verify current meal standards and response times during shift changes.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive care team
  • Clean and well-maintained facility
  • Strong emotional support for families
  • Professional medical and social care

Concerns

  • Staffing shortages and slow response times
  • Poor food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)5.02018(2)1.52019(2)5.02021(7)3.82024(5)3.72025(3)

Distribution · 21 analyzed

5
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How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small, intimate group of six residents, how do you ensure each person gets personalized attention during busy times of the day?
  • 2I noticed you are very involved in the community; how do you typically handle feedback or communication with families regarding care updates?
  • 3What does a typical daily menu look like, and how do you incorporate fresh ingredients or specific dietary preferences for the residents?
  • 4Could you walk me through the protocol for handling a medical emergency or a sudden change in a resident's health after hours?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged and connected with each other?
  • 6How do you manage staffing levels to ensure that response times to call lights or resident needs remain quick and reliable?

Personalized based on this facility's data


Key Review Excerpts

Caremoor was amazing for my father and for us, his family. He was only there for 5 months before he passed, but his days spent at Caremoor we his most peaceful days and he was very well cared for.

End-of-life care family member · 2025★★★★★

The staff took great care of her and we were extremely pleased with the level of care she received, both medically and socially. They treat all of their residents like family and often have celebrations for holidays, birthdays, and other occasions.

Post-stroke resident family · 2021★★★★★

My mother in law needed more than we could give her, we decided to take her to Caremoor and never one time did we worry about her. She had the most knowledgeable staff caring for her.

Long-term resident's family · 2021★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
5deficiencies
Sep 3, 2025Other
Medication AdministrationC 330

The facility failed to administer medications as ordered for a resident with diabetes. Specifically, the facility did not document the required dose increases for insulin lispro when blood glucose levels were above 150, and failed to document finger stick blood sugar readings for several days in August 2025.

Sep 3, 2025Other
Medication AdministrationC 330

The facility failed to administer medications as ordered for a resident with a diabetes diagnosis. Specifically, the facility failed to increase the dose of insulin lispro as required by the sliding scale order when blood glucose levels were above 150 mg/dL. Additionally, there was a lack of documentation for finger stick blood sugar readings and the additional insulin units administered.

Feb 26, 2021Other
Competency Validation For Licensed Health Professional Support TasksC 173

The facility failed to ensure physician certification was obtained to allow non-licensed staff to be competency validated for administering subcutaneous Lovenox injections. Additionally, there was no documentation of a required Licensed Health Professional Support review 30 days after the staff performed these tasks.

Feb 26, 2021Other
CleanReport

No deficiencies found during this inspection.

Jun 16, 2016Other
Health CareC249

The facility failed to ensure weekly weights were obtained as ordered by the physician for one resident. Additionally, the facility's scale was malfunctioning, displaying an error message, which necessitated borrowing a scale from a sister facility to obtain an accurate weight.

Jun 16, 2016Other
Health CareC 249

The facility failed to ensure weekly weights were obtained as ordered by the physician for one resident. Specifically, weights were missed on multiple dates in May and June 2016 because the facility's scale was non-functional due to dead batteries and staff failed to use an alternative scale.

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References & Resources

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