Caremoor Retirement Center

The facility failed to ensure necessary follow-up and referrals for a resident following hospital discharges. Specifically, orders for physical therapy, occupational therapy, wound care, and speech therapy were discontinued upon the resident's return to the facility without notifying the Primary Care Provider.

The facility failed to ensure necessary follow-up care for a resident following a hospital discharge. Specifically, orders for physical therapy, occupational therapy, wound care, and speech therapy were discontinued upon the resident's return to the facility without notifying the Primary Care Provider.

The facility failed to ensure that the assessor signed care plans upon completion. Specifically, two out of three sampled residents were found to have care plans that lacked the required signature from the assessor.

The facility failed to ensure that two out of three sampled residents had accurate care plans signed by the assessor upon completion. Specifically, the care plans for Resident #1 and Resident #2 were not signed by the assessor.

The facility failed to ensure proper referral and follow-up to meet the acute healthcare needs of a resident. Specifically, the provider was not notified of low blood pressure and low heart rate readings for Resident #2.

The facility failed to ensure the provision of transportation for a resident's necessary medical appointments. Specifically, the facility canceled or rescheduled multiple dermatologist appointments for a resident and attempted to charge the resident's family for transportation services.

The facility failed to maintain an accurate and current listing of residents with physician-ordered therapeutic diets. Specifically, for 2 of 7 sampled residents, the kitchen's diet list did not reflect required modifications such as mechanical soft consistency or cardiac diet specifications.

The facility failed to maintain an accurate and current listing of residents with physician-ordered therapeutic diets. Specifically, for 2 of 7 sampled residents, the posted diet list did not match the physician's orders regarding mechanical soft consistency and cardiac diet requirements.

The facility failed to ensure that 3 of 4 sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry (HCPR) prior to their hire. Specifically, documentation for Staff A, C, and D showed HCPR checks were completed after their start dates.

The facility failed to ensure a criminal background check was completed prior to hire for 3 of 4 sampled staff members (Staff A, B, and C). For Staff A, the background check documentation was dated 10/07/15, which was after the 09/01/15 hire date.