Caremoor Retirement Center
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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What this means for your family
This facility is highly regarded for its emotional warmth and the way staff treat residents like family. However, because there have been past reports of slow response times and staffing issues, you should specifically ask about their current nurse-to-resident ratios and how they handle call buttons during shift changes.
Google Reviews
Google Reviews
21 reviews on Google“Families can expect a highly compassionate care team that many reviewers describe as treating residents like family. While several long-term reviews praise the cleanliness and medical care, there are historical concerns regarding staffing shortages and food quality that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Strong medical and post-stroke care
- Positive atmosphere for independent living
Concerns
- Staffing shortages and slow response times
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is very well-maintained; what are some of the specific ways you keep the common areas so clean and inviting for residents?
- 2Since you have such a strong reputation for post-stroke and medical care, how do you coordinate with doctors if a resident's health needs change suddenly?
- 3We'd love to hear more about the daily rhythm here—what kind of social activities or outings do residents typically participate in together?
- 4How do you ensure that the care team is able to provide timely responses to residents' needs, especially during busier times of the day?
- 5Could you tell us a bit more about the dining experience and how the menu is planned to ensure everyone enjoys their meals?
- 6It's great to see that you engage with feedback from the community; how does the management team use resident or family suggestions to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“Caremoor was amazing for my father and for us, his family. He was only there for 5 months before he passed, but his days spent at Caremoor we his most peaceful days and he was very well cared for.”
“The staff took great care of her and we were extremely pleased with the level of care she received, both medically and socially. They treat all of their residents like family and often have celebrations for holidays, birthdays, and other occasions.”
“My mother in law needed more than we could give her, we decided to take her to Caremoor and never one time did we worry about her. She had the most knowledgeable staff caring for her.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 19, 2025Complaint
The facility failed to ensure necessary follow-up care for a resident following a hospital discharge. Specifically, orders for physical therapy, occupational therapy, wound care, and speech therapy were discontinued upon the resident's return to the facility without notifying the Primary Care Provider.
Sep 19, 2025Complaint
The facility failed to ensure necessary follow-up and referrals for a resident following hospital discharges. Specifically, orders for physical therapy, occupational therapy, wound care, and speech therapy were discontinued upon the resident's return to the facility without notifying the Primary Care Provider.
Oct 23, 2024Other
The facility failed to ensure that the assessor signed care plans upon completion. Specifically, two out of three sampled residents were found to have care plans that lacked the required signature from the assessor.
Oct 23, 2024Other
The facility failed to ensure that two out of three sampled residents had accurate care plans signed by the assessor upon completion. Specifically, the care plans for Resident #1 and Resident #2 were not signed by the assessor.
The facility failed to ensure proper referral and follow-up to meet the acute healthcare needs of a resident. Specifically, the provider was not notified of low blood pressure and low heart rate readings for Resident #2.
Nov 20, 2018Other
The facility failed to ensure the provision of transportation for a resident's necessary medical appointments. Specifically, the facility canceled or rescheduled multiple dermatologist appointments for a resident and attempted to charge the resident's family for transportation services.
Mar 10, 2016Follow-up
The facility failed to maintain an accurate and current listing of residents with physician-ordered therapeutic diets. Specifically, for 2 of 7 sampled residents, the posted diet list did not match the physician's orders regarding mechanical soft consistency and cardiac diet requirements.
Mar 10, 2016Follow-up
The facility failed to maintain an accurate and current listing of residents with physician-ordered therapeutic diets. Specifically, for 2 of 7 sampled residents, the kitchen's diet list did not reflect required modifications such as mechanical soft consistency or cardiac diet specifications.
Oct 7, 2015Other
The facility failed to ensure that 3 of 4 sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry (HCPR) prior to their hire. Specifically, documentation for Staff A, C, and D showed HCPR checks were completed after their start dates.
The facility failed to ensure a criminal background check was completed prior to hire for 3 of 4 sampled staff members (Staff A, B, and C). For Staff A, the background check documentation was dated 10/07/15, which was after the 09/01/15 hire date.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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