The Bristal at Massapequa
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 54 Google reviews
Watch The Bristal at Massapequa
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Bristal at Massapequa is highly regarded for its vibrant social atmosphere, excellent dining, and compassionate care team. However, given reports of delayed medical follow-ups and billing concerns, we strongly recommend that families maintain active communication with management and consider installing a camera in the resident's room to ensure peace of mind.
Google Reviews
Google Reviews
54 reviews on Google“The Bristal at Massapequa is widely praised by families for its clean, hotel-like environment and a dedicated staff that residents and their relatives describe as compassionate and attentive. While the majority of reviews highlight excellent activities, quality dining, and professional care, a small number of families have raised serious concerns regarding medical responsiveness and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Clean, well-maintained, and beautiful facility
- Engaging daily activities and entertainment
- High-quality dining experience
Concerns
- Slow or inadequate response to medical emergencies or injuries (mentioned by 2 reviewers)
- Lack of transparency regarding billing and fee increases (mentioned by 2 reviewers)
- Concerns regarding theft or loss of personal items (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the variety of daily activities and entertainment offered here, how do you help new residents get involved and build social connections during their first few weeks?
- 2Could you walk us through the specific protocols in place for medical emergencies to ensure residents receive prompt and effective attention?
- 3We appreciate the transparency you show in responding to feedback; how do you keep families informed and updated regarding any changes to billing or fee structures?
- 4What security measures or inventory processes do you have in place to ensure that residents' personal belongings are kept safe and accounted for?
- 5Since the facility is known for its high-quality dining, are there opportunities for family members to join their loved ones for meals to experience that environment together?
- 6How does your staff balance the professional care requirements with the warm, attentive approach that many families have highlighted about your team?
Personalized based on this facility's data
Key Review Excerpts
“The staff at The Bristal are compassionate, attentive, and always go the extra mile to make residents feel comfortable, safe, and at home.”
“The entire staff at the Bristal made the final three years of my Aunts life very special. She thrived within the community, established a group of friends and was always kept active.”
“Looks like a nice place overall, however my grandmother fell recently and broke her hip. It took over a week for them to follow through and do something about it. Now a week later we are finding out she needs surgery.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
May 15, 2025Routine
Personnel
Mar 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 16, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Dec 12, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Jun 16, 2022RoutineCleanReport
No deficiencies found during this inspection.
Dec 3, 2021ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Eb Care at Massapequa, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit thebristal.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Massapequa Center Rehabilitation & Nursing
< 1 miNursing Home · Amityville, NY
Parkview Care and Rehabilitation Center, INC
1.3 miNursing Home · Massapequa, NY
Berkshire Nursing & Rehabilitation Center
4.5 miNursing Home · West Babylon, NY
The Bristal at West Babylon
4.5 miAssisted Living · West Babylon, NY
Babylon Beach House Home for Adults
5.8 miAssisted Living · Babylon, NY
Belair Care Center INC
6.0 miNursing Home · Bellmore, NY