Parkview Care and Rehabilitation Center, INC
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 144 Google reviews

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What this means for your family
Parkview offers a strong rehabilitation program that has helped many patients regain mobility, making it a viable option for short-term recovery. However, families should be aware of consistent reports regarding understaffing and slow response times. We strongly recommend visiting during off-hours or weekends to observe the facility's responsiveness firsthand before making a decision.
Google Reviews
Google Reviews
144 reviews on Google“Parkview Care and Rehabilitation Center receives highly polarized reviews, with many families praising the facility for its effective physical therapy programs and friendly, attentive staff. However, a significant number of reviewers report serious concerns regarding understaffing, neglect, and poor communication, particularly during off-hours and weekends. Families considering this facility should weigh the positive reports of successful rehabilitation against the recurring complaints about basic care standards and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Friendly and welcoming reception/concierge staff
- Compassionate nursing care (noted by many)
Concerns
- Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor communication and lack of accountability from nursing staff (mentioned by 6 reviewers)
- Inadequate hygiene and assistance with basic needs (e.g., changing, hydration) (mentioned by 7 reviewers)
- Low-quality or poorly prepared food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels are a primary focus for your team, what specific protocols are in place to ensure residents receive timely assistance with daily hygiene and hydration needs?
- 2I noticed some feedback regarding communication; could you walk me through the standard process for how family members are updated on changes in a resident's health or care plan?
- 3With the current staffing rating, how does the facility manage response times for call lights, especially during evening or weekend shifts?
- 4I see that physical and occupational therapy are strong points here; how are those sessions integrated into a resident's daily schedule to ensure they stay active?
- 5Regarding the dining experience, what steps are being taken to improve the quality and variety of the meals served to residents?
- 6How does your nursing team coordinate with outside specialists to ensure consistent medication management for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The PT here was great. They really got my strength back. The nurses here are good. I’d recommend this place to anyone.”
“The nurses and staff in back with the patients are horrible, rude and lazy! I asked a nurse for assistance moving my grandmother and she told me no because she was waiting for the next nurse to come in and relieve her.”
“My Father was rushed to the Hospital from Parkview to St Joseph’s emergency room on Memorial day, due to the gross negligence and incompetence of the nurses and aides.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across three key areas: care planning, medication management, and fire safety systems, with all 24 deficiencies corrected by the provider. Care planning problems appeared in all three surveys, indicating persistent challenges in developing comprehensive resident care plans. Medication management issues, including pharmacy reviews and drug labeling, occurred twice. Fire safety deficiencies involving sprinkler systems, alarms, and emergency exits were found in multiple inspections, suggesting ongoing facility maintenance concerns.
Apr 3, 2025Routine10
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 15, 2023Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nov 19, 2021Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Construct fire resistant interior walls.
Ownership & Operations
Who Operates This Facility
Parkview Care and Rehabilitation Center, INC
for profit
Chain Affiliation
Philosophy Care Centers
3 facilities nationwide
Chain avg rating: 3.0/5 · Rank 2 of 5 (Best)
Ownership & Management
Owners
Ornstein, Marton
Owner
Philipson, Bent
Owner
Strauss, Jennifer
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
144 reviews from families & visitors
Official Website
Visit parkviewcareandrehab.com
Medicare data downloads
Original nursing home datasets
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