The Berkeley
Families consistently rate this highly — reviewers highlight warm and professional staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
The Berkeley offers a high-end, luxurious environment with a staff that is widely praised for being loving and professional. If you plan on visiting on weekends, be prepared for potential challenges with building access and phone responsiveness.
Google Reviews
Google Reviews
19 reviews on Google“The Berkeley is highly regarded for its luxurious, clean, and modern facilities and its exceptionally warm, professional staff. While most families praise the attentive care and engaging activities, one reviewer noted significant difficulty accessing the building and reaching staff via phone on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Warm and professional staff
- Luxurious and well-maintained modern amenities
- Engaging daily activities for residents
- Nutritious meal options
Concerns
- Difficulty accessing the building and reaching staff via phone on weekends
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth of your staff; how do you foster that professional and caring culture among the team?
- 2The modern amenities here look lovely—could you show us how residents typically enjoy the common spaces and luxury features?
- 3We are looking for a place with a vibrant social life; what kind of engaging daily activities or outings do you have planned for the residents?
- 4Since we might visit during the weekend, what is the best way to reach the staff or get into the building if we arrive after hours?
- 5The meal options look very nutritious; could you tell us more about how the dining program is managed and if there are customizable menus?
- 6In the event of a medical emergency during the night or on a weekend, what specific protocols are in place to ensure immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The building is very luxurious, clean, and has very modern amenities. The staff is very courteous, professional, friendly, and always willing to help.”
“The activities are fun for our mom and they all take such care and love on her all the time. It's the best place for our mom.”
“One of the hardest decisions I have ever made was putting my mom in assisted living. But thanks to Kayla, Tammy and Tara and all of the wonderful employees at the Berkley I know I made the right choice.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Nov 5, 2025Complaint
The facility failed to maintain matching therapeutic diet menus for residents with physician-ordered diets. Specifically, for two sampled residents, there were no available menus to guide food service staff in preparing mechanical soft chopped and mechanical soft pureed diets with honey thickened liquids.
Nov 5, 2025Complaint
The facility failed to maintain matching therapeutic diet menus for physician-ordered diets to guide food service staff. Specifically, for two sampled residents, there was no available menu for a regular, mechanical soft chopped diet or a regular, mechanical soft, pureed diet with honey thickened liquids.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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