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Assisted Living

The Bellingham at Orchard

Families consistently rate this highly — reviewers highlight warm, friendly, and engaging staff. Schedule a visit to confirm the fit.

848 West Orchard Dr, Cornwall Park · Bellingham, WA 9822576 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.1/5

based on 24 Google reviews

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The Bellingham at Orchard Assisted Living in Bellingham, WA — Street View
Street View

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What this means for your family

The Bellingham at Orchard offers a vibrant social environment and a well-designed space for memory care, which many families appreciate. However, because multiple reviewers have raised concerns about inconsistent personal care and a lack of essential supplies, we strongly recommend you conduct unannounced visits and speak directly with current residents' families to verify the quality of daily care.

Google Reviews

Google Reviews

24 reviews on Google
The Bellingham at Orchard receives polarized feedback, with many families praising the warm, engaging staff and active social environment, while others report serious concerns regarding neglect and resource management. While some families feel their loved ones are treated with genuine care, others cite issues with hygiene, missing personal belongings, and high staff turnover. Prospective families should weigh the positive community atmosphere against reports of inconsistent care standards.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean4.0Activities9.0MedsN/AMemory5.0Comms4.0Value3.0

Strengths

  • Warm, friendly, and engaging staff
  • Active social calendar and community events
  • Welcoming and well-designed common areas
  • Supportive administrative team during move-in

Concerns

  • Inconsistent care and hygiene standards (mentioned by 2 reviewers)
  • Lack of essential supplies and resources for residents (mentioned by 2 reviewers)
  • Poor communication and responsiveness to family complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'21(1)'23(2)'25(5)'26(7)

Distribution · 26 analyzed

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How They Respond to Reviews

58%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed how vibrant the social calendar looks; could you walk me through a few of the most popular community events residents are currently participating in?
  • 2How does your team ensure that essential supplies and personal care items are consistently stocked and readily available for each resident?
  • 3Could you explain the process for how your administrative team keeps families updated and handles any concerns that might arise after a resident has moved in?
  • 4What specific protocols are in place to maintain high standards of cleanliness and hygiene in both the common areas and private resident suites?
  • 5When a medical need or emergency arises, what is the communication flow to ensure family members are kept fully informed?
  • 6I see that the leadership team is active in responding to feedback online; how do you use that input to make tangible improvements to the daily experience here at The Bellingham?

Personalized based on this facility's data


Key Review Excerpts

The staff are readily available to help in any way possible with a smile and good attitude. The facility is clean, safe, and often buzzing with some fun activity.

Long-term resident's family · 2025★★★★★

My mother has been living in the memory care section for several years. Staff is rarely available to shower her. Her personal belongings including her very clearly marked clothes have disappeared.

Memory care family member · 2025☆☆☆☆

The environment is thoughtfully designed, with strong contrast in wall colors to support visibility, and personalized elements on residents’ doors that help them recognize their own space.

Visitor/Community member · 2026★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

36total
111deficiencies
Feb 20, 2026Dispute
CleanReport

This document is an Informal Dispute Resolution (IDR) results letter regarding a Statement of Deficiencies (SOD) report dated 2026-01-13 and an Imposition of Civil Fine letter dated 2026-01-20. The department decided not to make any changes to the original findings.

Jan 30, 2026Other

This document is an Informal Dispute Resolution (IDR) scheduling letter regarding a Statement of Deficiencies dated January 13, 2026 and an Imposition of Civil Fine dated January 20, 2026.

WAC 388-78A-2474
Jan 28, 2026Fire
CleanReport

Inspection conducted via phone regarding complaint #210188. Facility experienced a fire alarm activation on 01/25/2026 due to a loose wire in the fire alarm control panel. No fire, no injuries, and no violations observed.

Jan 13, 2026Enforcement
$500.00Report

This letter serves as notification of a $500.00 civil fine. The deficiency was previously cited on August 27, 2025, and November 13, 2025.

Training and home care aide certification requirementsWAC 388-78A-2474

Five staff members failed to complete CPR and first aid training, placing residents at risk.

Jan 13, 2026Inspection

Unannounced off-site follow-up. This is an uncorrected deficiency for subsections (2)(d) previously cited on 08/27/2025 and a recurring citation previously cited on 11/13/2025.; Report indicates management changeover occurred in May 2025 and facility struggled with staffing, training documentation, and lack of a stable nurse in-house.; The report also notes a failure to keep Negotiated Service Agreements (NSAs) updated with annual signatures.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure 5 of 6 staff were screened for tuberculosis within three days of hire.

Maintenance and housekeepingWAC 388-78A-3090

Failed to keep 2 of 2 living areas, 10 of 61 resident rooms, and 1 of 1 kitchen safe and sanitary. Issues included excessive dust on ceiling vents, missing window screens, improper storage of wet mops, and food debris left in dining areas.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 5 of 6 sampled staff completed CPR and first aid training.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure staff completed required facility orientation, safety training, basic training, dementia specialty training, CPR/first aid, and continuing education. Staff F was not HCA certified within required timeframes.

Water supplyWAC 388-78A-2950

Failed to maintain hot water temperatures in resident bathrooms and dining room sinks between 105 F and 120 F, with temperatures as low as 96.9 F.

Food sanitationWAC 388-78A-2305

Kitchen and serving areas were not kept clean and sanitary, evidenced by sticky floors, food particles, trash/buildup on equipment, missing plaster/exposed wire, fruit fly infestations, expired food, and staff handling food with bare hands.

Negotiated service agreement contentsWAC 388-78A-2140

Facility failed to document appropriate behavioral interventions in the Negotiated Service Agreements (NSA) for 4 residents assessed to have behaviors.

PetsWAC 388-78A-2620

Failed to ensure 1 of 1 pets residing at the facility had current vaccinations; the pet's rabies vaccination had expired.

Nonavailability of medicationsWAC 388-78A-2240

Facility failed to obtain physician-prescribed medications in a timely manner for Resident 4, resulting in 51 missed doses over a three-month period.

Signing negotiated service agreementWAC 388-78A-2150

Facility failed to ensure Negotiated Service Agreements were signed annually for 4 of 5 sampled residents.

Dec 11, 2025Fire

The facility experienced a fire panel failure on 11/16/2025 leading to false alarms. As of 12/11/2025, the State Fire Marshal noted that all violations noted during previous related inspection(s) have been corrected.

Maintenance and testing of fire alarm and detection systemsIFC 907.8 2021

The fire alarm system is producing false alarms and is currently in test mode to prevent being a nuisance.

Nov 13, 2025Enforcement
$600.00Report

Letter details imposition of civil fines totaling $600.00. Both deficiencies are noted as uncorrected, having been previously cited on August 27, 2025.

Tuberculosis—Testing—RequiredWAC 388-78A-2480 (1)

The licensee failed to ensure two staff members initiated tuberculosis (TB) screening within three days of employment.

Training and Home Care Aide Certification RequirementsWAC 388-78A-2474 (1)(2)(a)(b)(c)(d)(e)(3)(4)

The licensee failed to ensure three staff members completed Cardiopulmonary resuscitation (CPR) and first aid training.

Oct 6, 2025Fire

Inspection on 10/06/2025 confirmed that all violations from previous inspections were corrected.

Open electrical terminationsIFC 603.2.2

Electrical outlet without a faceplate in the Baker housekeeping closet.

Relocatable power tapsIFC 603.5.1

Multi-plug adapter without over current protection in use in room B2.

Owner's responsibility (fire resistance)IFC 701.6

Unable to provide documentation of annual fire-resistance rated construction material inspection.

Portable fire extinguishersIFC 906.2

Missing inspection/maintenance documentation, expired/missing extinguishers in various rooms.

Emergency lighting activationIFC 1032.10.1

Unable to provide documentation for monthly activation tests.

Extension cordsIFC 603.6

Extension cord used as permanent wiring in the main entry.

Inspection and maintenance (openings)IFC 705.2

Unable to provide documentation of annual fire door inspection.

Fire alarm testingIFC 907.8

Missing testing documentation and potential need to replace smoke alarms > 10 years old.

Emergency lighting power testIFC 1031.10.2

Unable to provide documentation for annual 90-minute power test.

Hood cleaningIFC 606.3.3

Unable to provide documentation for semi-annual hood cleaning.

Door operationIFC 705.2.4

Fire rated cross corridor door near the Bistro would not close and latch.

Carbon monoxide maintenanceIFC 915.6

Unable to provide documentation for monthly CO detector testing.

Emergency power maintenanceIFC 1203.4

Unable to provide documentation for annual generator service or weekly/monthly load testing.

Appliance connection to pipingIFC 606.4

Gas appliances on casters in kitchen lack a restraining device.

Sprinkler systemsIFC 903.5

Multiple deficiencies: missing inspection docs (annual/quarterly/trip test), missing escutcheon plate, improper installation, mixed sprinkler types, loaded heads.

Internally illuminated exit signsIFC 1013.5

Exit sign near S13 did not illuminate.

Fire drill requirementsIFC Fire Drills

Missing documentation for required fire drills (1st shift, quarters 1 and 2).

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References & Resources

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