Public Google reviewers rate this highly and often mention warm, friendly, and engaging staff. Schedule a visit to confirm the fit.
based on 26 Google reviews

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Public Google reviewers rate The Bellingham at Orchard highly. Reviewers highlight: warm, friendly, and engaging staff, active social calendar and community events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Bellingham at Orchard receives polarized feedback, with many families praising the warm, engaging staff and active social environment, while others report serious concerns regarding neglect and resource management. While some families feel their loved ones are treated with genuine care, others cite issues with hygiene, missing personal belongings, and high staff turnover. Prospective families should weigh the positive community atmosphere against reports of inconsistent care standards.
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Key Review Excerpts
“The staff are readily available to help in any way possible with a smile and good attitude. The facility is clean, safe, and often buzzing with some fun activity.”
“My mother has been living in the memory care section for several years. Staff is rarely available to shower her. Her personal belongings including her very clearly marked clothes have disappeared.”
“The environment is thoughtfully designed, with strong contrast in wall colors to support visibility, and personalized elements on residents’ doors that help them recognize their own space.”
Source: WA Dept. of Social & Health Services
This document is an Informal Dispute Resolution (IDR) results letter regarding a Statement of Deficiencies (SOD) report dated 2026-01-13 and an Imposition of Civil Fine letter dated 2026-01-20. The department decided not to make any changes to the original findings.
This document is an Informal Dispute Resolution (IDR) scheduling letter regarding a Statement of Deficiencies dated January 13, 2026 and an Imposition of Civil Fine dated January 20, 2026.
Inspection conducted via phone regarding complaint #210188. Facility experienced a fire alarm activation on 01/25/2026 due to a loose wire in the fire alarm control panel. No fire, no injuries, and no violations observed.
Unannounced off-site follow-up. This is an uncorrected deficiency for subsections (2)(d) previously cited on 08/27/2025 and a recurring citation previously cited on 11/13/2025.; Report indicates management changeover occurred in May 2025 and facility struggled with staffing, training documentation, and lack of a stable nurse in-house.; The report also notes a failure to keep Negotiated Service Agreements (NSAs) updated with annual signatures.
Facility failed to document appropriate behavioral interventions in the Negotiated Service Agreements (NSA) for 4 residents assessed to have behaviors.
Facility failed to ensure staff completed required facility orientation, safety training, basic training, dementia specialty training, CPR/first aid, and continuing education. Staff F was not HCA certified within required timeframes.
Facility failed to ensure 5 of 6 staff were screened for tuberculosis within three days of hire.
Facility failed to obtain physician-prescribed medications in a timely manner for Resident 4, resulting in 51 missed doses over a three-month period.
Facility failed to ensure 5 of 6 sampled staff completed CPR and first aid training.
Kitchen and serving areas were not kept clean and sanitary, evidenced by sticky floors, food particles, trash/buildup on equipment, missing plaster/exposed wire, fruit fly infestations, expired food, and staff handling food with bare hands.
Failed to keep 2 of 2 living areas, 10 of 61 resident rooms, and 1 of 1 kitchen safe and sanitary. Issues included excessive dust on ceiling vents, missing window screens, improper storage of wet mops, and food debris left in dining areas.
Failed to maintain hot water temperatures in resident bathrooms and dining room sinks between 105 F and 120 F, with temperatures as low as 96.9 F.
Failed to ensure 1 of 1 pets residing at the facility had current vaccinations; the pet's rabies vaccination had expired.
Facility failed to ensure Negotiated Service Agreements were signed annually for 4 of 5 sampled residents.
This letter serves as notification of a $500.00 civil fine. The deficiency was previously cited on August 27, 2025, and November 13, 2025.
Five staff members failed to complete CPR and first aid training, placing residents at risk.
The facility experienced a fire panel failure on 11/16/2025 leading to false alarms. As of 12/11/2025, the State Fire Marshal noted that all violations noted during previous related inspection(s) have been corrected.
The fire alarm system is producing false alarms and is currently in test mode to prevent being a nuisance.
Letter details imposition of civil fines totaling $600.00. Both deficiencies are noted as uncorrected, having been previously cited on August 27, 2025.
The licensee failed to ensure three staff members completed Cardiopulmonary resuscitation (CPR) and first aid training.
The licensee failed to ensure two staff members initiated tuberculosis (TB) screening within three days of employment.
Inspection on 10/06/2025 confirmed that all violations from previous inspections were corrected.
Unable to provide documentation for monthly activation tests.
Unable to provide documentation for annual 90-minute power test.
Fire rated cross corridor door near the Bistro would not close and latch.
Missing documentation for required fire drills (1st shift, quarters 1 and 2).
Unable to provide documentation of annual fire-resistance rated construction material inspection.
Unable to provide documentation for semi-annual hood cleaning.
Extension cord used as permanent wiring in the main entry.
Gas appliances on casters in kitchen lack a restraining device.
Missing inspection/maintenance documentation, expired/missing extinguishers in various rooms.
Electrical outlet without a faceplate in the Baker housekeeping closet.
Unable to provide documentation for annual generator service or weekly/monthly load testing.
Multiple deficiencies: missing inspection docs (annual/quarterly/trip test), missing escutcheon plate, improper installation, mixed sprinkler types, loaded heads.
Missing testing documentation and potential need to replace smoke alarms > 10 years old.
Unable to provide documentation of annual fire door inspection.
Exit sign near S13 did not illuminate.
Multi-plug adapter without over current protection in use in room B2.
Unable to provide documentation for monthly CO detector testing.
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WA DSHS — View Official Record
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