Spring Creek Retirement & Assisted Living Community
Families consistently rate this highly — reviewers highlight beautiful, well-maintained facility. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
This community is highly regarded for its physical environment and social activities, making it a great fit for independent residents. However, families of those requiring significant assisted care or medication management should exercise caution and ask for specific protocols on how care plans are monitored, as multiple reviewers have noted reliability issues in these areas.
Google Reviews
Google Reviews
28 reviews on Google“Spring Creek is described by many as a beautiful, well-maintained community with spacious apartments and a welcoming atmosphere. However, families of residents requiring higher levels of assisted care report significant concerns regarding inconsistent service, medication management, and staffing levels. While independent residents often praise the facility, those needing daily assistance frequently cite a lack of accountability and reliability.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Spacious and comfortable apartments
- Friendly and welcoming front-line staff
- Engaging activities and social environment
Concerns
- Inconsistent or unreliable assisted care services (mentioned by 3 reviewers)
- Medication management and administration errors (mentioned by 2 reviewers)
- Understaffing leading to missed daily assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that Spring Creek is very active on social platforms and responsive to feedback; how do you incorporate family input into the daily care plans for residents?
- 2Given the variety of social activities and the beautiful common areas, how do you ensure that residents who might need a little extra encouragement are consistently supported in participating in these events?
- 3Could you walk me through your specific protocols for medication administration to ensure accuracy and consistency for residents who require daily assistance?
- 4With 122 residents, how do you manage staffing levels throughout the day to ensure that every resident receives their scheduled care and assistance without delays?
- 5What is your process for monitoring and updating care plans if a resident's health needs change or if they require more frequent support than initially anticipated?
- 6How does your team communicate with families when there is a change in a resident's health status or a concern regarding their daily care routine?
Personalized based on this facility's data
Key Review Excerpts
“Everything is pretty good if you are independent, but if you need assisted care or greater, the service is unreliable. There is no accountability or initiative taken without me stepping in.”
“My father is actually enthused to be moving in after having dinner here last night. Its clean, the food is excellent and you can tell its well run under their Executive Director, Jennifer.”
“Many days they cannot help her get dressed or clean her room as there are not enough hired attendants to help. They do not even begin to consider her dietary needs being a diabetic.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 9, 2025Inspection
There are multiple files included in the provided images: one is a follow-up letter dated 02/05/2026 confirming correction of previous deficiencies, and the rest compose the Statement of Deficiencies for the inspection completed 12/09/2025.; Letter includes instructions for submitting a plan of correction for the identified deficiency and information regarding the Informal Dispute Resolution (IDR) process.
Hazardous items (medications, cleaning supplies, ointments, flammable products) were left unsecured in unlocked rooms/cabinets in the Memory Care Unit.
The facility failed to have a current exam and vaccinations for one of three sampled pets residing in the ALF.
Facility failed to assess resident's ability to safely self-administer medications within 14 days of admission.
Facility failed to conduct an assessment regarding the use of bedrails for a resident, posing a risk for strangulation/entanglement.
Facility failed to complete Negotiated Service Agreements (NSA) for newly admitted residents within 30 days of admission.
Oct 6, 2025Fire10Report
Inspection conducted 09/02/2025 (disapproved). A follow-up inspection on 10/06/2025 confirmed all violations corrected.
Electrical outlet without a faceplate in the ALD office.
Portable electric heater in the ALD office plugged into a power strip.
Facility unable to provide documentation for the 12 months of semi-annual hood cleanings.
Missing annual fire door inspection documentation; resident room doors (321, 121) blocked; cross corridor fire rated door near activities room blocked open.
Multiple fire rated doors (4th floor sitting room, near rooms 345, 232, 235, 134, 140, and 1st floor breezeway) would not close and latch from full open.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Extinguishers did not receive monthly maintenance for August.
Fire extinguisher in 2nd floor activities room mounted with top over five feet above floor.
Facility unable to provide documentation for annual fire alarm system testing.
Facility unable to provide documentation for annual servicing of the emergency generator.
Jul 15, 2025Investigation
The investigation also addressed a complaint regarding staff behavior (Intake ID 181905). The facility took action by removing/terminating the staff member and their supervisor. No failed practice was identified regarding the abuse/neglect portion of the investigation.
Facility failed to ensure 2 of 3 staff completed 70-hour basic training within 120 days of hire. This was a recurring deficiency.
Facility failed to ensure administrators and caregivers met long-term care worker training requirements.
Jul 15, 2025Enforcement$800.00Report
Civil fine of $800.00 imposed. This is a recurring deficiency previously cited on September 3, 2024, and November 27, 2024.
The licensee failed to ensure two staff completed 70-hour basic training within 120 days from their date of hire; resulted in one staff member lacking a training certificate and the other lacking training related to job duties.
The licensee failed to ensure two staff completed 70-hour basic training within 120 days from their date of hire; resulted in one staff member lacking a training certificate and the other lacking training related to job duties.
May 13, 2025Investigation
Letter confirms that deficiencies for Compliance Determinations 59387 and 55572 were corrected as of 05/13/2025.; The facility staff failed to transfer new orders to the medication record due to missing doctor's signatures. Evidence suggests a discrepancy between staff accounts and collateral reports regarding whether medication was actually administered to Resident 3.
Department completed a follow-up inspection and found no deficiencies; previous deficiency corrected.
Resident 3 did not receive multiple scheduled medications (Apixaban, Aspirin, Atorvastatin, Losartan, Memantine, Metoprolol, Olanzapine, Senna) between 11/13/2024 and 11/16/2024 due to the facility staff's failure to update the electronic medication administration record (EMAR) following a readmission, despite staff claims that family provided assistance (contradicted by a collateral contact). This is a recurring deficiency.
Apr 14, 2025Investigation
A separate cover letter (Compliance Determination 60579) notes that deficiencies for WAC 388-78A-2120-3, WAC 388-78A-2120-3-a, and WAC 388-78A-2120-4 were corrected by 2025-06-04.
The facility failed to evaluate and take appropriate action for Resident 1's wounds; specifically, nursing staff did not assess or document a pressure sore reported by staff, placing the resident at risk for complications.
Apr 1, 2025Investigation
A separate follow-up letter dated 05/12/2025 confirms this deficiency was corrected.
The facility failed to cooperate with the Local Health Jurisdiction (LHJ) during an influenza A outbreak, specifically failing to provide updated line lists of confirmed cases and deaths in a timely manner.
Mar 28, 2025Enforcement$700.00Report
This letter serves as formal notice of a $700.00 civil fine.
The licensee failed to ensure three residents received medications as prescribed by their physicians, resulting in distress and risk for medical complications. This is an uncorrected deficiency previously cited on December 19, 2024.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit bonaventuresenior.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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