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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 74 Google reviews
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Public Google reviewers rate The Avenues of Fort Bend Assisted Living and Memory Care highly. Reviewers highlight: compassionate and attentive care staff, engaging activities and social programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Avenues of Fort Bend is highly regarded by many families for its compassionate, family-like staff and engaging activities, particularly within the memory care unit. However, prospective families should be aware of significant concerns regarding billing inaccuracies, management responsiveness, and occasional reports of inconsistent care standards.
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Distribution · 76 analyzed
The owner provides highly personalized responses that frequently mention specific staff members and address the unique details of each review. For negative feedback, they consistently attempt to move the conversation offline by providing contact information or promising investigation.
Personalized based on this facility's data
Key Review Excerpts
“I have been trying to work with the manager of The Avenues of Fort Bend in regards to my uncles account which was billed after his death, erroneously per management, but I have not had calls back or received the money that I was told would be sent back.”
“The staff is making the best of a bad situation. My mother-in-law is in Memory Care and does not understand that we are in the midst of a Pandemic. The staff keeps us in constant contact with my mother-in-law by FaceTime which puts her at ease.”
Source: Texas Health & Human Services Commission
Key Findings
The Avenues of Fort Bend has faced several regulatory challenges, including a 2023 administrative penalty regarding resident safety and past violations related to medication administration and fire safety standards. While many previous life safety and health code issues were marked as corrected, families should remain vigilant regarding the facility's adherence to medication and safety protocols.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Health Code (2 violations)
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self-administering without assistance.
Life Safety Code (10 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to provide an elevator.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure that the cross corridor control doors for the segregated unit comply with the licensing standards for assisted living facilities.
Vop Avenues Fort Bend, LLC
for profit
CIVITAS SENIOR HEALTHCARE, LLC
ANGELA BOYD
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74 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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