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Nursing Home

The Arbor

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

300 Clynelish Close, Pittsboro, NC 2731216 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 2 Google reviews

The Arbor Nursing Home in Pittsboro, NC — Street View
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What this means for your family

Choosing The Arbor means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.00hrs
OK
Registered nurses for medical care
Total Nursing
4.49hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
2/ 5
Better Than Avg

2

measures

Worse Than Avg

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
NC
80.1%
Chatham
72.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
79.7%
NC
78.1%
Chatham
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
NC
1.5%
Chatham
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
2penalties
Well below state avg (5.6)
$6,350 in fines

The Arbor has 14 deficiencies across three surveys with no complaint-triggered issues, showing a mixed safety record. Primary concerns involve building safety systems (heating, electrical, fire barriers), medication management, and resident assessments. Most issues appear corrected by the facility, though some building safety problems have recurred across multiple surveys, suggesting ongoing maintenance challenges families should discuss during visits.

Mar 12, 2025Routine
3
0851Moderate

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0916MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Jan 10, 2024Routine
8
0001ModerateCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0887MinorCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Aug 30, 2022Routine
3
0211MinorCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal Penalties

Fine

Oct 2, 2023

$2,117

Fine

Sep 11, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Arbor

Organization Type

nonprofit

Ownership & Management

Key personnel

Cannon, RobOfficer / DirectorChapman, LisaOfficer / DirectorDe St. Aubin, DenisOfficer / DirectorKahler, H. RichardOfficer / DirectorMarshall, RobertOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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