Livewell at 11476 Club Drive
Limited public data on Livewell at 11476 Club Drive. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
This facility offers a warm, home-like atmosphere with staff members who are frequently described as compassionate and caring. However, because there are significant historical claims regarding safety and property disputes, families should verify current management's protocols for resident safety and property handling during their tour.
Google Reviews
Google Reviews
5 reviews analyzed“Families may find comfort in the compassionate, home-style environment and attentive staff noted by long-term residents' families. However, there are serious allegations regarding the withholding of personal property and historical reports of inadequate safety protocols and broken promises.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Home-style living environment
- Attentive care for long-term residents
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since this is such an intimate setting with only six residents, how do you ensure each person receives personalized attention tailored to their specific routine?
- 2We love the idea of a home-style living environment; could you tell us more about how mealtime and daily activities are organized to feel like a real family setting?
- 3How do you typically keep families updated on their loved one's well-being and any changes in their daily health or mood?
- 4In the event of a medical emergency or a sudden change in health during the night, what is your specific protocol for contacting both medical professionals and the family?
- 5It's wonderful to see how much the staff cares for long-term residents; how do you foster that sense of long-term connection and stability among the caregivers here?
- 6How do you manage the balance between providing attentive care and allowing residents to maintain their independence within the home?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent her last year plus of her life here, they were incredible.Compassionate, caring went above and beyond.Home style environment made this much better for my mother.”
“My husband had outstanding care at LiveWell @Governors Club. All his needs were met by a considerate staff. My husband was a resident there for three and a half years.”
“Promises made by the director were broken in less than 24 hours. The facility refused to use an chair alarm which caused my mother to fall multiple times.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Apr 11, 2023Other
The facility failed to ensure that one of three sampled residents had completed required tuberculosis testing upon admission. Specifically, Resident #3 had documentation of only a single TB skin test, failing to meet the requirement for a two-step testing process or documented admission testing.
Apr 11, 2023Other
The facility failed to ensure that one of three sampled residents had completed required tuberculosis testing upon admission. Specifically, the resident's records did not demonstrate compliance with the control measures for the Commission for Health Services.
Oct 3, 2018Routine
The facility failed to maintain accurate and complete medication administration records (MAR) for a resident. Specifically, several doses of medications, including Tylenol, Melatonin, and Sodium Bicarbonate, were not documented as administered on August 29, 2018.
Oct 3, 2018Routine
The facility failed to ensure medication administration records (MAR) were accurate and complete for one resident. Specifically, the MAR did not document the administration of Tylenol, Melatonin, Sodium Bicarbonate, and Tramadol on 08/29/18 at 8:00pm, despite the medications being available for administration.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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