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Nursing Home Top Rated

The Arbor at Laurel Circle

Strong Medicare quality ratings; families often praise warm, welcoming community culture. Still worth an in-person visit.

100 Monroe Street, Finderne · Bridgewater, NJ 0880764 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 128 Google reviews

5
4
3
2
1
The Arbor at Laurel Circle Nursing Home in Bridgewater, NJ — Street View
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What this means for your family

Laurel Circle is highly regarded for its independent living lifestyle, offering a vibrant community and excellent amenities. However, families seeking subacute rehab or assisted living should proceed with caution; please specifically ask about current staffing ratios on weekends and request a clear, written plan for medication management to avoid the issues reported by other families.

Google Reviews

Google Reviews

128 reviews on Google
Laurel Circle is a Continuing Care Retirement Community that receives high praise from independent living residents for its welcoming culture, active social calendar, and beautiful grounds. However, the facility faces significant criticism regarding its subacute rehab and assisted living units, where families have reported issues with understaffing, slow response times to call bells, and inconsistent quality of care.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0Activities9.0Meds3.0MemoryN/AComms4.0Value3.0

Strengths

  • Warm, welcoming community culture
  • Attentive and friendly administrative/sales staff
  • Well-maintained, clean facility grounds
  • Diverse and engaging activity programs

Concerns

  • Slow response times to call bells and basic needs (mentioned by 4 reviewers)
  • Understaffing, particularly on weekends (mentioned by 3 reviewers)
  • Inconsistent quality of nursing and aide care in rehab (mentioned by 5 reviewers)
  • Poor communication regarding medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(12)'20(2)'22(13)'24(36)'26(8)

Distribution · 134 analyzed

5
105
4
8
3
8
2
3
1
10

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
  • 2With the current staffing rating being quite strong, what specific measures are in place to ensure consistent response times to call bells, especially during weekend shifts?
  • 3Given the recent focus on enhancing care quality, how does your nursing team coordinate with families to ensure transparency regarding medication management and changes in health status?
  • 4The community atmosphere here feels very welcoming; could you walk me through a few of the most popular activities that residents are currently participating in?
  • 5Since the facility maintains a high standard of cleanliness, how do you balance that attention to the physical environment with the hands-on clinical needs of residents in the rehab wing?
  • 6How does your leadership team proactively address and resolve concerns when a family feels that the level of care or communication hasn't met their expectations?

Personalized based on this facility's data


Key Review Excerpts

The only observation from my side is that on the weekends staff is severely limited and I would like to see more nursing staff . As well the weekend receptionist is quite rude and very dismissive when speaking to family members.

Long-term resident's family · 2022★★★★

Sitting in her own filth for hours, no one comes to answer her call bell for over 45 minutes.

Memory care family member · 2024☆☆☆☆

The staff is attentive and greets every resident by name and with a smile. There are endless activities, so it's impossible not to find something of interest.

Independent living resident · 2025★★★★★
Source: 128 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.22hrs
OK
Registered nurses for medical care
Total Nursing
4.51hrs
OK
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
15.4%
NJ
12.7%
Somerset
15.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NJ
11.7%
Somerset
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.4%
NJ
15.7%
Somerset
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.9%
Mixed vs Avgs
Here
15.9%
US
15.3%
NJ
9.1%
Somerset
18.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
93.4%
NJ
93.0%
Somerset
90.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
4.9%
NJ
5.7%
Somerset
5.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.4%
Better than Avg
Here
90.4%
US
81.8%
NJ
78.7%
Somerset
82.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
79.7%
NJ
80.1%
Somerset
79.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Somerset
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
1penalties
Well below state avg (8.5)
2 complaint-triggered
$25,857 in fines

Families have filed complaint reports triggering federal investigations, with recurring deficiencies in medication management, fire safety systems, and food service across multiple surveys. The facility shows persistent issues with sprinkler system maintenance and infection control appearing in both 2023 and 2024 inspections, though all violations have correction dates indicating the facility addresses identified problems.

Jan 14, 2026Routine
8
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Sep 13, 2024Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 13, 2024Routine
22
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0362Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0225Potential for harm · WidespreadCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0531Potential for harm · PatternCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 14, 2023Routine
10
0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jul 14, 2023Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Federal Penalties

Fine

Sep 13, 2024

$25,857

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Arbor at Laurel Circle

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Chain avg rating: 4.0/5 · Rank 16 of 20

Ownership & Management

Owners

Lcs Nj I LLC

Owner · Organization

100%

Mccarthy Partners, LLC

Owner (parent company) · Organization

Key personnel

Victor, JasonManaging Control - Governing BodyBird, JohnOfficer / DirectorLahey, DanielOfficer / DirectorMcmenamin, RobertaOfficer / DirectorShaw, GelynnaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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