N J Eastern Star Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
This facility offers excellent activity programs and spacious, clean rooms that many families appreciate. However, the admissions process is frequently cited as a major pain point; ensure you have clear, written communication before submitting sensitive medical records. You should also be prepared for a highly clinical environment, as the facility has recently implemented strict security measures like weapon detectors.
Google Reviews
Google Reviews
24 reviews on Google“New Jersey Eastern Star Home presents a polarized experience for families, with some praising the facility's cleanliness, large rooms, and dedicated nursing staff. However, multiple reviewers have expressed significant frustration regarding the admissions process, citing cold, unhelpful communication and opaque rejection criteria. Additionally, recent security measures, including the installation of weapon detectors, have sparked a divide between those who feel safer and those who find the environment overly clinical and institutional.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Spacious rooms with private bathrooms
- Compassionate and attentive nursing staff
- Engaging activities program
Concerns
- Unprofessional or cold admissions department (mentioned by 2 reviewers)
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Facility cleanliness issues upon admission (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about how clean and well-maintained the facility is; how do you ensure the rooms stay that way during the busy daily routines?
- 2Since the nursing staff is so highly rated, how do you ensure that level of attentive care is maintained during shift changes or overnight hours?
- 3We'd love to hear more about the activities program—what are some of the favorite group events or hobbies the residents enjoy here?
- 4How does the admissions team work with families to ensure a smooth and welcoming transition during the first few days of move-in?
- 5In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 6How do you manage communication between the nursing staff and family members to ensure we are always kept up to date on any changes in health?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very clean and cozy and the rooms were very large with large bathrooms. The rehabilitation department were wonderful ! Everyone there was so nice.”
“The nursing staff was very compassionate & caring. The activities director (Simone) is above & beyond - she has several activities planned each and every day from gardening, arts & crafts, manicures, bingo games, etc.”
“It is a BAD look when the Admissions Director is cold as ice. But maybe she did me a favor because if New Jersey Eastern Star feels like she is a good representation of their facility then they did me a favor.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant fire safety issues that have persisted across multiple surveys, including problems with emergency exits, fire alarms, and sprinkler systems in both 2023 and 2024. Other recurring problems include medication management and resident care planning, with two complaint-triggered deficiencies in 2023 indicating families reported concerns about care quality and communication during transfers. While all deficiencies show correction dates, the pattern of repeated fire safety violations is concerning.
Jan 23, 2026Routine16
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Sep 27, 2024Routine28
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 17, 2023Routine16
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 17, 2023Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Apr 23, 2021Routine1
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Ownership & Operations
Who Operates This Facility
N J Eastern Star Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit njeasternstar.org
Medicare data downloads
Original nursing home datasets
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