The Addison of Woodbourne Place
Families consistently rate this highly — reviewers highlight warm and friendly administrative staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility offers a lovely, home-like environment with exceptional activity programming that can greatly improve a resident's quality of life. However, families should be extremely vigilant regarding nursing staff consistency and medication oversight, as recent reviews suggest potential issues with staffing levels and professional conduct.
Google Reviews
Google Reviews
40 reviews analyzed“Families often praise the facility for its warm, home-like atmosphere and the kindness of specific staff members like Mary, the activity director. However, there are serious allegations from some reviewers regarding inconsistent staffing levels and concerns about the quality of nursing care and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Warm and friendly administrative staff
- Engaging and varied resident activities
- Clean and modern living spaces
- Home-like, welcoming atmosphere
Concerns
- Inconsistent staffing levels and high turnover (mentioned by 2 reviewers)
- Issues with nursing professionalism and attitude (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with feedback; how does the administration work with residents to ensure the community continues to feel like a warm, welcoming home?
- 2We love the idea of a home-like atmosphere; could you tell us more about the different types of resident activities planned each week to keep everyone engaged?
- 3Can you walk us through your specific protocols for medication management to ensure everything is handled accurately and consistently for each resident?
- 4How do you ensure that the nursing team maintains a high standard of professional care and a positive attitude when interacting with residents?
- 5In the event of a medical emergency during the night, what is the specific process for notifying the family and providing immediate care?
- 6With a cozy community of 48 residents, how do you manage staffing levels to ensure that the same friendly faces are consistently available to assist with daily needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff is delightful, caring and responsive. We are at ease knowing she is in a place that is safe and comfortable.”
“The person that is the most wonderful human being that is in that place that makes it what it is is Mary the activity director she is amazing what she does for the people in there goes beyond any human being can do.”
“The facility is clean and cheerful and the personal care is delivered with sensitivity and competence.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2024, The Addison of Woodbourne Place underwent 32 inspections, resulting in 12 clean reports and 53 recorded violations. Documented findings included issues regarding medication management, staff training, facility maintenance, and adherence to safety and sanitary protocols.
Nov 4, 2024Routine
The resident-home contract for a resident was not signed by the resident.
Two staff members did not receive fire safety training conducted by a fire safety expert or trained staff during the 2023 training year.
A jar in a resident's room was found covered and stained with white cream.
Sep 26, 2024Routine
An incident involving a resident fall was not reported to the Department within the required 24-hour timeframe.
No staff member trained in first aid was on duty during the overnight shift and on 9/15/24.
An unsecured 20 lb. steel propane tank was found accessible to residents on the patio area.
The weekly menu for the upcoming week was not posted in a conspicuous and public place.
Apr 18, 2024Routine
The bathrooms in resident rooms #28 and #44 lack operable windows and have inoperable ventilation fans.
Feb 15, 2024Routine
Required telephone numbers for the Department, ombudsman, and other agencies were not posted in a conspicuous and public place.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Bedside mobility devices for two residents were not securely attached to the bed structures, posing a potential hazard.
Feb 8, 2023Routine
The resident-home contract for resident 71 was not signed by the resident.
Resident 2 did not have access to a source of light that can be turned on/off at their bedside.
An uncovered tub of butter pecan ice cream was found stored in the freezer.
An unlabeled and undated leftover pie was found in refrigerator #2.
Jan 28, 2022Routine
A staff member was hired before their criminal background check was completed.
A direct care staff person lacked a high school diploma, GED, or active registry status.
Nov 4, 2021Routine
A staff member's criminal background history check was not completed until 6/2/21.
A direct care staff person provided unsupervised ADL services before completing and passing the required training and competency test.
Bathrooms in resident bedrooms did not have an operable window or a ventilation fan.
Emergency telephone numbers for the nearest hospital and fire department were not posted by the kitchen telephone.
May 5, 2021Routine
A direct care staff person lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
The resident's support plan was not revised to reflect changes in mobility needs following their most recent assessment.
Ownership & Operations
Who Operates This Facility
Levittown AL, LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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