Public Google reviewers rate this highly and often mention warm and friendly administrative staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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Public Google reviewers rate The Addison of Woodbourne Place highly. Reviewers highlight: warm and friendly administrative staff, engaging and varied resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, home-like atmosphere and the kindness of specific staff members like Mary, the activity director. However, there are serious allegations from some reviewers regarding inconsistent staffing levels and concerns about the quality of nursing care and medication management.
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Distribution · 32 analyzed
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Key Review Excerpts
“The staff is delightful, caring and responsive. We are at ease knowing she is in a place that is safe and comfortable.”
“The facility is clean and cheerful and the personal care is delivered with sensitivity and competence.”
“I came to tour this community as a professional in May. I felt the hospitality as soon as Sherri the administrator greeted me at the door!”
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2024, The Addison of Woodbourne Place underwent 32 inspections, resulting in 12 clean reports and 53 recorded violations. Documented findings included issues regarding medication management, staff training, facility maintenance, and adherence to safety and sanitary protocols.
A jar in a resident's room was found covered and stained with white cream.
The resident-home contract for a resident was not signed by the resident.
Two staff members did not receive fire safety training conducted by a fire safety expert or trained staff during the 2023 training year.
An unsecured 20 lb. steel propane tank was found accessible to residents on the patio area.
The weekly menu for the upcoming week was not posted in a conspicuous and public place.
An incident involving a resident fall was not reported to the Department within the required 24-hour timeframe.
No staff member trained in first aid was on duty during the overnight shift and on 9/15/24.
The bathrooms in resident rooms #28 and #44 lack operable windows and have inoperable ventilation fans.
Bedside mobility devices for two residents were not securely attached to the bed structures, posing a potential hazard.
Required telephone numbers for the Department, ombudsman, and other agencies were not posted in a conspicuous and public place.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Resident 2 did not have access to a source of light that can be turned on/off at their bedside.
The resident-home contract for resident 71 was not signed by the resident.
An uncovered tub of butter pecan ice cream was found stored in the freezer.
An unlabeled and undated leftover pie was found in refrigerator #2.
A staff member was hired before their criminal background check was completed.
A direct care staff person lacked a high school diploma, GED, or active registry status.
A direct care staff person provided unsupervised ADL services before completing and passing the required training and competency test.
Bathrooms in resident bedrooms did not have an operable window or a ventilation fan.
Emergency telephone numbers for the nearest hospital and fire department were not posted by the kitchen telephone.
A staff member's criminal background history check was not completed until 6/2/21.
A direct care staff person lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
The resident's support plan was not revised to reflect changes in mobility needs following their most recent assessment.
Levittown AL LLC
for profit
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