Terraces of Lake Worth Care Center and Rehab
Strong Medicare quality ratings; families often praise dedicated and skilled physical therapy team. Still worth an in-person visit.
based on 86 Google reviews
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What this means for your family
While the rehabilitation therapy team is frequently praised for their effectiveness, the facility has a concerning pattern of reports regarding neglect and poor response times. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's care and hygiene, and establish a clear line of communication with management immediately upon admission.
Google Reviews
Google Reviews
86 reviews on Google“Terraces of Lake Worth Care Center receives highly polarized feedback, with many families praising the dedicated therapy and nursing staff, while others report severe neglect and poor communication. While some visitors describe the facility as clean and caring, a significant number of reviewers cite issues with hygiene, slow response times, and unprofessional administrative practices. Potential families should be aware of the stark contrast between the positive rehabilitation experiences and the alarming reports of resident neglect.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled physical therapy team
- Attentive and compassionate nursing staff
- Helpful guest service coordinators
- Effective rehabilitation outcomes for many patients
Concerns
- Neglect and poor hygiene (e.g., residents left in soiled diapers for hours) (mentioned by 8 reviewers)
- Slow or non-existent response to call bells and assistance requests (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff/administration (mentioned by 5 reviewers)
- Facility is dated, cramped, and smells of urine (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the feedback regarding response times to call bells, what is your current protocol for ensuring residents receive timely assistance, especially during shift changes?
- 2I noticed some concerns regarding facility hygiene and odors; could you walk me through your daily deep-cleaning schedule and how you monitor resident hygiene needs?
- 3With your physical therapy team being a noted strength, how do you integrate those rehabilitation goals into the daily routine for residents who are not in active sessions?
- 4What is your primary method for keeping families updated on their loved one's care, and how do you ensure that communication remains consistent if we have urgent questions?
- 5Since the facility has a capacity of 91 residents, how do you manage staffing levels to ensure that medication management and personal care needs are met consistently throughout the day and night?
- 6Could you share how the facility handles medical emergencies or sudden changes in a resident's health status, and at what point is a family member typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The nurses showed her respect and care like she was family. The physical therapy dept was amazing working with her daily for an hour both Debbie and Andy got her ready to be released in 20 days which was great.”
“My father was sent here after knee surgery for rehab. The attention my father received was terrible, nurses were not available to clean his wounds, therapy was not given at the designated hours, the bed he was given had no railing, and the sink was not working.”
“I am very disappointed with the care provided to my Mother from this facility. The staff declined providing us with her medication list when asked after we noticed they were not ministering her medications at the appropriate time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across all three surveys, with 23 total violations found in medication management, fire safety, and care quality. The most recent 2025 survey identified 13 deficiencies including medication errors exceeding acceptable rates, inadequate resident assessments, and fire safety violations. While all issues have reported correction dates, the persistent recurrence of similar problems across multiple years suggests ongoing challenges with maintaining consistent compliance standards.
Jun 6, 2025Routine14
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 22, 2024Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Oct 20, 2022Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Terraces of Lake Worth Care Center and Rehab
for profit
Chain Affiliation
FL Snf Trust
10 facilities nationwide
Chain avg rating: 3.1/5 · Rank 19 of 46
Ownership & Management
Owners
Terraces Nursing Holdco LLC
Owner · Organization
FL Master Opco Holdco II LLC
Owner (parent company) · Organization
FL Snf Trust I
Owner (parent company) · Organization
FL Snf Trust II
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit terracescc.com
Medicare data downloads
Original nursing home datasets
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