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Hibiscus Palace

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

1755 14th Ave N, Lake Worth, FL 3346012 bedsLicensed & Active
Google rating
4.4/5

based on 7 Google reviews

5
4
3
2
1

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What this means for your family

The facility is widely praised for its cleanliness and the warmth of its staff, making it appear as a welcoming community. However, because of a very serious allegation regarding hygiene neglect in dementia care, families should perform an unannounced visit and specifically ask about hygiene protocols for residents with advanced cognitive decline.

Google Reviews

Google Reviews

7 reviews analyzed
Hibiscus Palace receives high praise for its clean, well-maintained environment and a staff that is described as compassionate and attentive. However, one extremely critical review alleges severe neglect regarding hygiene and dementia care, which stands in stark contrast to the otherwise positive feedback.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean8.0Activities10.0MedsN/AMemory1.0Comms10.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Compassionate and attentive staff
  • Engaging resident activities
  • High-quality food presentation

Concerns

  • Severe hygiene and neglect issues in dementia care

Rating Trends

Tap a year to see what changed

2343.72024(3)5.02025(4)

Distribution

5
6
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 12 residents, how do you ensure each person receives personalized attention during mealtimes?
  • 2We've heard wonderful things about the food presentation here; could you tell us more about how the daily menus are planned?
  • 3What kind of engaging activities or social outings do you organize to keep the residents active and connected?
  • 4How does the staff approach specialized care and hygiene routines for residents who may be experiencing increased confusion or memory loss?
  • 5Could you walk us through the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 6What specific steps does your team take to maintain the high standards of cleanliness and facility upkeep that your residents enjoy?

Personalized based on this facility's data


Key Review Excerpts

The food is excellent and very presented. The room occupied by my Aunt is very spacious and comfortable, she thinks she is in her own home which was something we wanted.

Family member of a resident · 2025★★★★★

The staff was exceptional in their dedication and attention to the residents. The facility itself is impressively maintained, with meticulous attention to cleanliness and upkeep.

Visitor · 2025★★★★★

My mom lived there for 4 years , she has dementia. As the dementia got worst so did her care. Every time me and my sister visited her, there was something displeasing to complain about.

Family member of a former resident · 2024☆☆☆☆
Source: 7 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

7total
8deficiencies

Key Findings

8 deficiencies from 7 inspections

Nov 4, 2025Routine
CleanReport

No deficiencies found during this inspection.

Apr 4, 2024Routine
A0161Corrected Aug 29, 2024

RECORDS - STAFF

Nov 9, 2021Routine
A0083Corrected Jan 14, 2022

TRAINING - FIRST AID AND CPR

A0052Corrected Jan 14, 2022

MEDICATION - ASSISTANCE WITH SELF-ADMIN

Oct 3, 2019Routine
A0181Corrected Jan 17, 2020

EMERGENCY PLAN APPROVAL

Jun 18, 2019Routine
A0054Corrected Sep 25, 2019

MEDICATION - RECORDS

A0055Corrected Sep 25, 2019

MEDICATION - STORAGE AND DISPOSAL

A0010Corrected Sep 25, 2019

ADMISSIONS - CONTINUED RESIDENCY

Aug 10, 2017Routine
CZ815Corrected Sep 19, 2017

BACKGROUND SCREENING; PROHIBITED OFFENSES

Aug 10, 2015Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hibiscus Palace

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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