Medicana Nursing and Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 59 Google reviews

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What this means for your family
This facility features a highly regarded physical therapy department that has helped many residents regain mobility. However, due to serious, recurring reports of neglect and poor nutritional management, we strongly recommend that families conduct unannounced visits and closely monitor their loved one's weight and hygiene during the first few weeks of admission.
Google Reviews
Google Reviews
59 reviews on Google“Medicana Nursing and Rehab Center receives polarized feedback, with many families praising the physical therapy department and individual staff members for their dedication. However, there are serious, recurring allegations regarding neglect, poor nutritional standards, and unprofessional management that potential families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Clean and well-maintained facility environment
- Compassionate and attentive nursing staff
- Helpful administrative and social work support
Concerns
- Inadequate nutritional care and weight loss (mentioned by 2 reviewers)
- Unprofessional management and high staff turnover (mentioned by 2 reviewers)
- Slow response times or inattentiveness to call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your therapy teams receive a lot of praise; how do you coordinate those sessions with the daily nursing care to ensure residents stay active and engaged?
- 2Since dining is an area you are looking to improve, could you walk me through how you monitor resident nutrition and manage weight concerns for those who may need extra support?
- 3I appreciate how active you are in responding to feedback online; how do you translate that commitment to communication into your daily interactions with families?
- 4With a 4-star staffing rating, how does your team ensure that call buttons are answered promptly, especially during shift changes or busier times of the day?
- 5What steps are you taking to build long-term stability within your management and nursing teams to ensure residents have consistent, familiar faces caring for them?
- 6Could you describe the typical daily activity schedule and how you encourage residents to participate in social life beyond their clinical care?
Personalized based on this facility's data
Key Review Excerpts
“All the full time physical therapists at Medicana did an excellent job helping my mother walk again after a second hip fracture in 18 months.”
“My mother was here and in two weeks she lost 16 pound and was extremely pale. The dietary needs are not met. She is attached verbally whenever she uses the call button and has been left unattended on many occasions.”
“Medicana Nursing and Rehab has wonderful caregivers and staff except the Administrator Tamia Jones she is unprofessional, Yells at her staff and calls the building her building”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has corrected all 14 deficiencies found across three surveys, though families have filed complaints that triggered two investigations. The main problem areas were care planning, quality of care oversight, and infection control practices. Issues with developing complete care plans persisted across multiple surveys, suggesting ongoing challenges in this critical area, though the facility has provided correction dates for all violations.
Sep 10, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jan 16, 2025Routine9
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 16, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Sep 14, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Ownership & Operations
Who Operates This Facility
Medicana Nursing and Rehab Center
for profit
Chain Affiliation
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 28 of 43
Ownership & Management
Owners
Mangine, John
Owner
Cronquist, Royce
Owner (parent company)
Kelly, Michelle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit medicanarehab.com
Medicare data downloads
Original nursing home datasets
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