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Nursing HomeMedicaid

Medicana Nursing and Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1710 Lake Worth Road, Lake Worth, FL 33460116 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 59 Google reviews

5
4
3
2
1
Medicana Nursing and Rehab Center Nursing Home in Lake Worth, FL — Street View
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What this means for your family

This facility features a highly regarded physical therapy department that has helped many residents regain mobility. However, due to serious, recurring reports of neglect and poor nutritional management, we strongly recommend that families conduct unannounced visits and closely monitor their loved one's weight and hygiene during the first few weeks of admission.

Google Reviews

Google Reviews

59 reviews on Google
Medicana Nursing and Rehab Center receives polarized feedback, with many families praising the physical therapy department and individual staff members for their dedication. However, there are serious, recurring allegations regarding neglect, poor nutritional standards, and unprofessional management that potential families should investigate thoroughly.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean8.0Activities7.0Meds6.0Memory8.0Comms5.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean and well-maintained facility environment
  • Compassionate and attentive nursing staff
  • Helpful administrative and social work support

Concerns

  • Inadequate nutritional care and weight loss (mentioned by 2 reviewers)
  • Unprofessional management and high staff turnover (mentioned by 2 reviewers)
  • Slow response times or inattentiveness to call buttons (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72022(7)4.02023(5)4.32024(14)4.02025(22)4.72026(12)

Distribution · 60 analyzed

5
45
4
5
3
0
2
2
1
8

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your therapy teams receive a lot of praise; how do you coordinate those sessions with the daily nursing care to ensure residents stay active and engaged?
  • 2Since dining is an area you are looking to improve, could you walk me through how you monitor resident nutrition and manage weight concerns for those who may need extra support?
  • 3I appreciate how active you are in responding to feedback online; how do you translate that commitment to communication into your daily interactions with families?
  • 4With a 4-star staffing rating, how does your team ensure that call buttons are answered promptly, especially during shift changes or busier times of the day?
  • 5What steps are you taking to build long-term stability within your management and nursing teams to ensure residents have consistent, familiar faces caring for them?
  • 6Could you describe the typical daily activity schedule and how you encourage residents to participate in social life beyond their clinical care?

Personalized based on this facility's data


Key Review Excerpts

All the full time physical therapists at Medicana did an excellent job helping my mother walk again after a second hip fracture in 18 months.

Long-term resident's family · 2025★★★★★

My mother was here and in two weeks she lost 16 pound and was extremely pale. The dietary needs are not met. She is attached verbally whenever she uses the call button and has been left unattended on many occasions.

Long-term resident's family · 2025☆☆☆☆

Medicana Nursing and Rehab has wonderful caregivers and staff except the Administrator Tamia Jones she is unprofessional, Yells at her staff and calls the building her building

Visitor/Family · 2024★★☆☆☆
Source: 59 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.87hrs
94%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

1

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
15.4%
FL
8.7%
Palm beach
12.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.8%
Mixed vs Avgs
Here
10.8%
US
19.4%
FL
11.5%
Palm beach
8.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.4%
Mixed vs Avgs
Here
10.4%
US
12.1%
FL
4.1%
Palm beach
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Palm beach
97.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Mixed vs Avgs
Here
7.9%
US
14.4%
FL
9.1%
Palm beach
7.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Mixed vs Avgs
Here
10.6%
US
15.3%
FL
10.6%
Palm beach
8.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
79.7%
FL
94.7%
Palm beach
94.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
81.8%
FL
94.8%
Palm beach
93.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
FL
1.5%
Palm beach
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.3)
2 complaint-triggered

This facility has corrected all 14 deficiencies found across three surveys, though families have filed complaints that triggered two investigations. The main problem areas were care planning, quality of care oversight, and infection control practices. Issues with developing complete care plans persisted across multiple surveys, suggesting ongoing challenges in this critical area, though the facility has provided correction dates for all violations.

Sep 10, 2025Complaint
1
0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Jan 16, 2025Routine
9
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Jan 16, 2025Complaint
1
0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Sep 14, 2023Routine
3
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medicana Nursing and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sovereign Healthcare Holdings

Chain Size

43 facilities nationwide

Chain avg rating: 3.5/5 · Rank 28 of 43

Ownership & Management

Owners

Mangine, John

Owner

Cronquist, Royce

Owner (parent company)

Kelly, Michelle

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Notermann, Brenda

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Centennial Bank5% or Greater Security InterestFL Medicana Holdings, LLC5% or Greater Security InterestHealth Services Properties LLC5% or Greater Security InterestBell, CharlesManaging Control - Governing BodyChery, DawnManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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