Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Terrabella Lincolnton highly. Reviewers highlight: compassionate and attentive caregiving staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering TerraBella Lincolnton will find a community widely praised for its warm, compassionate staff and a beautiful, clean environment that feels like home. While most reviews highlight exceptional care and a joyful atmosphere in memory care, one reviewer raised serious concerns regarding medical staffing levels and management quality.
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Key Review Excerpts
“Went to visit my grandmother in the memory care unit. When I walked in, I seen nothing but smiling faces. A staff member by the name of “Tee” was there. She was singing and dancing. Other residents including my grandmother, were holding microphones and dancing. It was amazing to see.”
“Our move to their facility had to happen last minute and from another state. Everyone there was incredibly helpful throughout the whole process and since my loved one’s arrival. Her transition to her new home was seamless and she loves her new home.”
“We moved my MIL in after a broken hip this past summer and she has been doing well. Karen has been most helpful facilitating the move and answering any questions or concerns that we have.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that one of five sampled residents had a completed annual medical examination (FL2). Specifically, Resident #2's last medical exam was dated 02/21/24, which exceeded the required annual frequency.
The facility failed to ensure an annual medical examination was completed for one of five sampled residents. Specifically, Resident #2 did not have an updated FL2 form, as the last one on file was dated February 21, 2024.
The facility failed to ensure that a resident assessment was completed within the required timeframe. Specifically, the assessment for Resident #3 was not completed within 30 days of admission.
The facility failed to employ a qualified Activity Director, instead utilizing a part-time activities assistant. Additionally, the facility failed to provide current activity calendars in the assisted living units and failed to maintain a consistent activity program, as evidenced by residents reporting a lack of scheduled crafts, games, or outings.
The facility failed to have a qualified Activity Director. Observations showed a lack of activity calendars on assisted living units, and interviews revealed that the facility lacked an AD, relying instead on an activities assistant and personal care aides to provide occasional games.
The facility failed to ensure medications were administered as ordered by a licensed prescribing practitioner for 4 out of 5 sampled residents. Specifically, medications for conditions such as dementia, vitamin D deficiency, stroke prevention, depression, anxiety, pain, high blood pressure, and high cholesterol were not administered according to physician orders.
The facility failed to ensure medications were administered as ordered by a licensed prescribing practitioner for 4 out of 5 sampled residents. Specifically, medications for conditions such as dementia, vitamin D deficiency, anxiety, and pain were not administered according to orders.
No deficiencies are reported in this inspection record.
The facility failed to ensure that three sampled staff members had a North Carolina Health Care Personnel Registry (HCPR) check completed upon hire. Personnel records for these medication aides lacked documentation of the required HCPR checks at their respective hire dates.
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NC DHSR — View Official Record
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